Keystone Heating, Cooling & Plumbing
Waterloo, Canal Winchester, OH

Keystone Heating, Cooling & Plumbing Reviews

4.6 stars based on 30 reviews

Featured Comments:

• K

  Karen Riegelmayer

  5.0

  I called to get an estimate on a new furnace and ac. Based on my development and floor plan he was able to tell me roughly what it would cost. Chris came out looked over everything and gave me the final estimate which was very reasonable. The following week 2 men arrived at the time they said , covered my floors, and with one working indoors and one outdoors were finished before dinner. I highly recommend! Keystone

  ---

  Response from the owner

  We’re glad you had a great experience with us! Thanks for sharing.

• S

  Sharon Grayson

  5.0

  Very professional group of people - during the quote process Chris was on-time, and he listened patiently to our concerns and our wants. Without a hard sales presentation - yet he provided much needed information (he did NOT give us that used car salesman feeling), he was not trying to push his own agenda. I can not say that Keystone's quote was the cheapest. We got 4 quotes - Keystone wasn't the cheapest, but they were comparable, and the price was within our predetermined budget of what we were willing to spend. And we felt that we were going to get the quality products & service that we wanted. The most important factor was having one company doing all the work in ONE DAY (ALL the electrical, plumbing and HVAC done in one day by one company). Our home is 25 years old, nothing was broken we just wanted to be proactive going into our retirement years having new equipment. This was a BIG JOB - installation of a new hot water tank, new AC unit and new furnace -- which included relocating the AC unit to the side of our house and relocating the hot water tank from the center of the floor to the opposite wall in the basement, and we gained some usable space. On the day of installation, the guys showed up on time (Larry, Lucas, Drew, Brian and Will), they were professional, knowledgeable, kindhearted and respectful from beginning to end. The crew worked efficiently, and cleaned up all their mess inside & outside. Hauled away the old equipment. Cleaned and sealed ducts & vents. The new installations of pipes and electrical work is neatly done in the basement - the crew was professional and knowledgeable in their job skill sets and they explained the work they were doing from the start and when they were finished they explained how to operate the new equipment. Thank you so much Keystone crew (Chris, Brian, Larry, Lucas, Drew and Will). ❤ I definitely HIGHLY RECOMMEND Keystone Heating, Cooling & Plumbing will use them again. Awesome job! The Graysons

• N

  Nicole Nolen

  5.0

  We just moved to Canal within the last month and needed after-hours AC service yesterday. I called Keystone because they were "local" and had 24 hour service. The technician was SUPER helpful, very thorough, very polite and, most importantly, was able to quickly get my AC back up and running! Their prices are AMAZING -- more than fair!! I can't tell enough people about Keystone Heating and Cooling!! I will use them every single time I need any service on my furnace or AC. Thank you for such great service!!!

More reviews (2)