JV Services Inc.
Mojave, Idaho Falls, ID

JV Services Inc. Reviews

3.3 stars based on 12 reviews

Featured Comments:

• M

  Matt Sessions

  5.0

  Jordan took time out of his Thanksgiving holiday weekend to repair our furnace that had burnt up. Within 30 minutes of calling him the night before Thanksgiving he was at our home to diagnose the problem. Worked to get parts through Thanksgiving and got our heat restored promptly. Always kept communication and was great to work with.

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  Response from the owner

  Thanks for the review I am glad to hear you are satisfied with the service our customer satisfaction is very important to us

• G

  Garrett Rook

  1.0

  We are finishing our basement, and our contractor used JV Services to install our ducts and vents for HVAC. It took him two weeks to come in and do a job that takes 3-4 hours. Our basement has been full of contractors recently, all have been great, except for JV Services. An employee of his came one day to do the job, then left without talking to us, and left the job unfinished. He didn’t come back for a week, late at night. Also left the job unfinished. The inspector came and failed us since the work wasn’t done. I called and left a message with Jordan about the situation. To this day ~3 weeks later, I still haven’t received a call back. Our general contractor was able to coordinate him coming by to finish the work, but it took JV two more visits. When he did come by, he would sneak away without talking to me, so I always had to inquire about his progress from our general contractor. Even when he was finished, he failed to install some foam where electric cables and water pipes go through the ducts. Our contractor just showed up himself to do it. I understand that the company has undergone some staffing issues, which I understand, but the lack of communication and leaving jobs unfinished is completely unacceptable. Dealing with JV Services has been similar to dealing with a 12-year old who says that he’ll get something done, but doesn’t unless he’s babysat or you hold his hand. Because of this huge delay, it pushed our final project back two weeks. If you have the option to use JV Services, I highly suggest you don’t.

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  Response from the owner

  Your job is finished and has been for a week now don't understand why you are leaving a bad review now but I apologize that your not satisfyed with the are communication with you but we communicated with the contractor that hired us to do the job we let him know everytime that we needed to reschedule. Again I apologize if you were not satisfied with our service even though we never have done any services for you.

• C

  Casey Richardson

  5.0

  Jordan installed the natural gas pipe and installed a new Coleman furnace for me. His knowledge was exceptional not to mention his courtesy. He discussed everything to me and left me feeling great full to had him as my contractor. When they took out my old furnace I decided to put it on Facebook. I had a buyer show up and Jordan took the time to explain every thing about the furnace to the buyer. I thank him as I did not know much at all about the furnace. With him explaining how it worked to the buyer I sold it. Job well done

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