JS Air Inc.
CA-41, Oakhurst, CA

JS Air Inc. Reviews

3.8 stars based on 21 reviews

Featured Comments:

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  Tiana Gray

  5.0

  JasonSmith (owner) is , not only friendly, but suoer competent. He does just what our heating and air systems need. He helps maintain to keep the units working well amd efficient. We use JS Air fir all our rentals and our home too. We love this trustworthy company. The lady who answers the phone is very knowledgeable too and gets us appointments in reasonably quick time frames.

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  John Petersen

  1.0

  We have two air conditioning units, first floor, second floor. The upstairs one needed a new thermostat and maintenance. Transformer needed replacing. The downstairs one was working but needed a new thermostat. If you do a search to find out what typically HVAC transformers cost, this is what you get: "Cost to Replace a Furnace Transformer: Replacing a transformer in a furnace costs $100 to $175. The part alone only runs $20 to $40 with labor making up the rest". I was told my transformer cost $400 "and we happen to have one on the truck" Yeh right! I received an invoice for $1000. Not something like $994, nor $1008, no, just a "nice round even" $1,000. Can it get worse? YES. The downstairs unit stopped working. Over a subsequent six day period I left five voice messages, and I sent three emails. Their phone message, "This is JS Air. We are with customers right now and will call you right back". There was no response whatsoever from them. No call back, no response to email. I guess I made the mistake of leaving messages saying what had happened. Can it get even worse still? YES! I had to pay for another HVAC company to come out, then subsequently found that JS Air had wired the downstairs thermostat incorrectly! I should have been suspicious because the JS Air "technician" spent most of the time on the phone back and forwards with his boss asking what to do! They are a rip off with their pricing, it is almost certainly true that they can only handle the most basic jobs (in which case they may have been able to achieve some ok reviews), and finally, they will not come back again to fix what wasn't done right.

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  Lori Schumaker

  5.0

  I am so very pleased with Jason and Shannon and their crew! I have had them work on our heat and air conditioning unit and they are always prompt, courteous, fair and always takes the time to explain everything. They are friendly and truly care about their customers! I highly recommend them!

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