JNJ Heating and Air Conditioning, Inc.
Schneider, South Elgin, IL

JNJ Heating and Air Conditioning, Inc. Reviews

4.9 stars based on 295 reviews

Featured Comments:

• W

  Wendy Kubista

  1.0

  We had our furnance through this company for less than 10yrs and due to a known mfg heat exchange issue, it failed. The sales guy tried to tell us this was an upgrade, but after looking at the specs the new furnance is 60K BTU versus 80K BTU. Also, the installers left holes in our drywall when bringing the unit downstairs. We called to discuss this issues and were told someone would call back, but no one has yet.

• J

  Jen Wehrheim

  5.0

  I came into my workplace and it was 58 degrees... Steve was able to come out the same day and tell us that the furnace was no longer safe. Casey came out, also the same day, estimated, and was able to bring us some space heaters. Nick's team was able to get a new furnace installed the next morning (45 degrees in the office)! Talk about rolling out the red carpet (literally and physically!) Thank you so much for your customer service, expertise and efficiency! It is hard to find that in a lot of companies today : )

• K

  Karen Schock

  5.0

  Our home is 90 years old with radiator heat. The boiler system had been jerry-rigged to fix problems in the past and was dangerous. The housing was still in the old coal furnace housing! This wasn't an easy job and it certainly wasn't a run of the mill job! It took a company who was serious about meeting challenges and giving excellent customer service, at which JNJ Heating excelled. Two people looked over the current system, took a great deal of time asking about our needs, answered all my questions clearly, and then sent me a quote describing all the work they would do. I communicated several times after that as new questions occurred to me, and again I received clear, quick, thorough answers. I contracted with JNJ to do the actual work, and under Mark's excellent leadership they got the old boiler out, cleaned up the area, and installed a new system. Throughout this time Mark and his crew were very professional, answering more of my questions!, explaining the new system, and being very considerate. I would recommend JNJ highly to anyone needing help with their heading and air conditioning needs.

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  Response from the owner

  Thank you for the wonderful review. We think Mark is excellent too! Thank you for the business.

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