JLK Mechanical Heating & Cooling
Wilshire, Concord, NC

JLK Mechanical Heating & Cooling Reviews

4.8 stars based on 15 reviews

Featured Comments:

• s

  serenityvschaos

  5.0

  Rob & James (owners) at JLK Mechanical are the best! Came out same day called Only waited an hour like I was told on the phone Knowledgeable, courteous, & friendly Fixed my issue in a timely manner Answered my questions Financing & layaway available Work great as a team!! Would definitely call again......you should to!

• G

  Gabe Barker

  2.0

  I'm a little disappointed with JLK Mechanical. I called JLK Mechanical because they are local to me and have great reviews on Google. On April 8th, I had a rep out to my house to give me an estimate to replace my heat pump and all duct work. It is now April 30th and I haven't heard back from them. Looks like this job just slipped through the cracks. I suppose I could have followed up but it wasn't my sale to loose. I'm not going to beg a company to take my money. I view the lack of response as an indication as to what to expect from the company. The office called when the estimator was supposed to be at my house. They needed to reschedule, the technician was tied up on a repair. I understand that happens and it wasn't too big of a problem for me. I couldn't reschedule for another day so he came later that afternoon (thank you for working it into your schedule later that day). I feel he was slightly in over his head and they should have sent someone more familiar with duct design as my whole system has to be redesigned and replaced. The other two companies I called had specific estimators for this work or the owner came out to look at the job. I did call the company to see why they never called back. No reason was given other than the estimate was started but not finished. On a positive note - The lady that answered the phone was friendly and apologetic when I called to inquire as to why they never got me the estimate.

• C

  Cina Buchanan

  5.0

  I lucked out finding JLK to repair my failing HVAC unit on a "soon to be hot" Saturday morning. No additional after hours charge, a local, small but growing company, the tech was here within 2 hours (on a Saturday!) and gone within an hour. The service tech, Tyler, is just plain good people. He wears his honesty and heart on his shoulder for all to see! I know why this company is growing...I had a positive experience with both Rob & Tyler and will call JLK again whenever needed. Thanks guys!

More reviews (2)