Jerry's Heating & Air Conditioning Inc
Vista, Santee, CA

Jerry's Heating & Air Conditioning Inc Reviews

4.6 stars based on 39 reviews

Featured Comments:

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  Tianna Wolin (SB)

  1.0

  The air/fan setting was not hooked up our newly installed heater. GREAT customer service from service tech& AWESOME they have interns that are training- however when I called the office, the (younger) girl was not apologetic that I was frustrated that this was not working and she couldn't even LOOK INTO when someone could come out until "tomorrow". When I called later another older lady answered, she clearly has WAY more experience in customer service, or cares more about the company. Very clear in their responses & even tone towards "the customer" when she is the FACE OF THE COMPANY ANSWERING PHONE CALLS AND FIRST POINT OF CONTACT TO CUSTOMERS. **Will update stars after service tech comes out to fix minor thing. Because she deserves 1 star, but the technicians definitely deserve 5!

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  Richard Dias

  5.0

  Scott called and was able to come early! He was very professional, knowledgeable and detail oriented. Our near 20 year old Carrier AC had stopped cooling our home. Within about 1-1/2 hours Scott had our home cooled down to 75 degrees! Awesome! We highly recommend Jerry’s. We also received a Senior Discount!

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  Charlene Waddell

  5.0

  This is the 2nd 5 star review. This time it was my AC, Jerry's came out assessed the issue, didn't go ballistic on me with over the top bids on AC Replacement when all I needed was a motor fan replaced. Scott Blair came out took apart the unit, he made sure everything was okay, found the problem. took the part and replaced it. He was over the top with care and service, He also, gave me some excellent advice regarding ,my supply vents. Jerry's will definitely be the one I will call for my new AC. Thanks Scott and God bless you. Great service! Very nice friendly servicemen Tim and Garrett. I had a furnace replaced. Excellent work and very thorough. They took the time and made sure that everything was working properly, they were so neat you couldn't tell that they had been here..They explained in great detail about the new furnace. It made my day.

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