JC Air Conditioning & Heating
Tourist, Edinburg, TX

JC Air Conditioning & Heating Reviews

4.6 stars based on 44 reviews

Featured Comments:

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  Israel Delarosa

  1.0

  I hired JC Air Conditioning to fix my AC from my residence on Sept 17. They answered the call for service and Chasco from JC went by and added some freon and I was charged $325. This was a good response time, I had no issues. I was advise there was a possible leak and the coil needed to be changed. They said they were gonna order the part. Due to the freon that was added the AC worked for 3 days then it stopped working. I had not heard from JC. on the 25th (8 days later) I contacted them. They said they ordered the part but they gave not got any confirmation from the sellers. JC sent a technician on the 27th. @12 pm they checked the gauges and I was again advise there was a leak and needed to change the coil. Both technicians were professional. By 3 PM I text JC asking for a status and no answer. At 5 I text again I stated I will not be needing their services and I got no response. I contacted Cool Aid Air Conditioning at 530pm, they advise me they would be going by in the morning to check it out. On the 28th they went by at 9am and Cool Aid confirmed it was the coil and needed to get replaced. By 12 noon the same day, my coil was changed and running, Kuddos to them, they answered the call for service with great work ethics and took care of the problem.

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  Response from the owner

  Thank you for reaching out to JC Air for your HVAC needs. Here at JC Air we do our best to maintain a quality of standards of work for our customers. It's unfortunate that at this time we were unable to change out your coil to fully satisfy your needs. However, we are glad to hear you were able to get this issue taken care of. For any further questions or concerns you may have please feel free to reach out to me(Mary) at (956)-651-7875.

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  paul martinez

  5.0

  When our air conditioning unit broke at work we called around asking for quotes. They had the best options for us. Great customer service with an even better staff. Thank you JC Air for always being great to the community!

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  Jim Branch

  1.0

  Several months ago. I hired them to put in a used AC unit. They so .ld it to me and at the time I gave them a glowing reviews. All these months later I have to admit that I was taken in . The unit, a heat pump has never had heat seldom works for more than a month at a time and not only can it not be trusted but they have lied to me so many times I now have to find someone else to fix it. I am a disabled veteran in a wheelchair if they would do this to mewhat would happen to you? Buyer beware

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  Response from the owner

  We understand you've been experiencing some issues with your unit at home and how frustrating this problem can be, as such we would like to assist in some way with getting you back to being comfortable in your home. Please reach out to us at 956-651-7875 so that we can discuss your situation and hopefully earn your trust again. Thank you and have a great day!

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