Jack Frost Air Conditioning and Heating
Laurel, Spring, TX

Jack Frost Air Conditioning and Heating Reviews

4.3 stars based on 23 reviews

Featured Comments:

• H

  Hector A

  5.0

  I contacted Jack Frost to discuss issues with my AC. It was under warranty with another local company. Jack explained the possible issues with my unit and we discussed at length. He entertained all my questions and asked me for model numbers, thermostat model, etc. he called me that evening to discuss more and educate me. He put in a lot of his time for my potential business. I found this refreshing to see quality customer service. He is old school in how businesses treat customers. In the end, my unit was serviced by the original installer who had my equipment history from previous homeowner. I used them since it was warranty work. That said I would not hesitate in giving Jack Frost my business. He is very helpful, honest, and someone that would recommend only necessary repairs. Worth a call to find out.

• D

  Denise Smith

  5.0

  If there were more stars they would get all of them. I was jacked around by another company for almost a week. Needed a fan motor and said they couldn't find one you need a new furnace. I contacted Jack frost and less than 24 hours of contacting him I was cool again. The techs that came out were professional and courteous. Jack had promised me Richard it fixed and it was. No problem whatsoever locating my parts. I cannot them them enough. And on a holiday. The company is honest credible and very fair on their pricing. They worked with my budget. Rare to find these days. I highly recommend this company to my family and friends. I feel I have friends in the AC business. If they are not your first call make sure there your last. Thank you again guts and have a very nice 4th.

• P

  Patricia McClure

  5.0

  My husband and I began getting quotes for a new replacement HVAC system a few weeks ago knowing that our A/C unit was on its last legs. When I spoke with my mom, she said call Jack. Of course, like a dutiful daughter I did. I remembered that my parents started using Jack in the early 80’s. He has always taken great care of my parents home and so we called. Jack had his crew come out and give us a quote. Not only did they give us a quote for the replacement of the unit, they came in THOUSANDS of dollars less than the five other companies had already had come out. Now, some people would question such a difference, but I looked at it as a blessing from my deceased dad who owned his own business. During COVID-19 my husband and I discussed that we only wanted to do business with small business owners and now I had the ability to help out a small business owner. The crew just left after completing the job and I must say...their hustle and work ethics are top notch. I am sitting in my COLD bedroom writing this and enjoying comfort that hadn’t been felt in the house since 2012. Thank you Jack for being a small business owner and giving me the privilege of continuing on in my parents footsteps of hiring you as our HVAC companyfor life!

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