Indoor Comfort Systems Inc
Meadow, Tacoma, WA

Indoor Comfort Systems Inc Reviews

3 stars based on 14 reviews

Featured Comments:

• j

  janet tierney

  1.0

  This company installed an old system in my new home 2 years ago and it has not worked properly. I thought they were installing a new system which I paid for. I have requested many times that they come and fix the system. The last time I called was the week before Thanksgiving, they told me I was on the waiting list. No one has called me back and they system is still broke. I would NEVER recommend this company and I am looking into legal action against them.

• c

  chris mcmahon

  1.0

  My contractor used ICS as a sub while building my house. Less than a month after I moved in my heat pump stopped working so I called ICS for warranty support. At that time I was told the following: 1) They would not do warranty service because the contractor had not paid the bill to them. 2) Even though I am the home owner they would give me zero information regarding the balance owed because I am not who they contracted with. 3) They refused to accept payment from anyone except for directly from the contractor 4) They refused to take me on as a time and materials client because they only work for contractors directly. In the meantime .... I am stuck with a furnace that doesn't work. A diagnostic bill from another company to identify the actual issue. And a hefty repair bill to fix the issue which in the opinion of the new company was caused by multiple installation issues to begin with. It is safe to say that I ABSOLUTELY DO NOT recommend this company AND if you find that your builder is using them as a sub contractor you should make every attempt to force a change in that department unless you don't care about having a serviceable warranty on your HVAC. It would appear that all of the other reviews on this company carry water and that this company cares about one thing. And that one thing is not angering the contractors that feed them work regardless of how it affects the end user ...... BUYER BEWARE HERE

• l

  leandra golston

  5.0

  I had nothing short of a great experience with this company and have referred them to family and friends. It’s typical that people bash companies when they don’t get their way which is unfortunate because that ruins reputations in which not all I for given is reliable. I’ve never had any issues with staff or equipment. They have always come out to service my home in a timely fashion and have always been kind. Family and friends have thanked me for the referral and are also happy with their units in their homes. I would refer them a million times over!!! Thank you INDOOR COMFORT SYSTEMS!!

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