Ideal Temp Heating & Cooling
Olympic, Grain Valley, MO

Ideal Temp Heating & Cooling Reviews

4.9 stars based on 300 reviews

Featured Comments:

• J

  Jennifer Clark

  5.0

  The technician showed up prepared, on time, and KN95 masked without having to be asked. I was very impressed. I had paid for a maintenance in August for the full AC and heater, and they could not do the heater since it was too warm. Last week they called me to remind me I still needed the heater safety check (which I had long forgotten about). That was a level of service that was far beyond the norm and I cannot say enough awesome things about this company. I will keep their sticker on my unit for future needs!

• M

  Melissa Struewe

  5.0

  My experience with Ideal Temp was wonderful from the beginning. There was a scheduling conflict with the first appointment I scheduled but Jasmine kept me informed, called me back, got me back on the schedule and made sure that I was taken care of as soon as possible. Taylor and Jacob were WONDERFUL from the time they walked in my front door until the time they left. I had received conflicting information on whether my unit needed replaced from other companies who came to look. I felt like I was being taken advantage of by a larger company. Taylor and Jacob were thorough in explaining several issues that they saw with my aging unit. They even checked my attic, insulation and ductwork to make sure everything was good. They said it all looked great and didn't try to sell me things that weren't necessary! They did not pressure me into purchasing anything I did not want to purchase. I was given SIX options to choose from for the replacement of my system. They never rushed through anything just to get to the next appointment. They spent a lot of time talking with me, getting to know me, answering any questions I had and giving me options to choose from. I felt very comfortable using this local company for my system replacement. They were even able to install the new system the same day! Ideal Temp cares about their customers and is very knowledgeable. Derrick and his partner (sorry forgot his name) did quick work on the install but again made sure I knew what they were doing, answered any questions and made sure that I was comfortable with my purchase! Thank you Ideal Temp for making this single mom feel comfortable with a HUGE purchase! You made the process very easy!

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  Response from the owner

  Thank you for your review Melissa! I’m happy Taylor, Jasmine and Jacob provided you with the 5 star experience you deserve! - Matt Vitti, Owner

• J

  Janet Servos

  5.0

  Their office staff is very knowledgeable and friendly. All of their technicians were polite, courteous and professional. They took time to answer any questions we had throughout the process. What started as a maintenance call turned into a full system replacement (due to age of system, at no fault to Ideal Temp). They made us feel comfortable throughout the entire process.

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