Ideal Services Heating & Cooling
Tradition, Holly Springs, NC

Ideal Services Heating & Cooling Reviews

4.9 stars based on 585 reviews

Featured Comments:

• M

  Maggie DiPresso

  5.0

  I've been having issues with my AC not blowing as it should, my house is not cooling off enough during the summer months. I wanted to get ahead before it gets hot out and called Ideal Services Heating & Cooling, I got an appointment right away. Their technician Angelos came out and was so thorough and amazing, he explained everything to me to where I could actually understand. I got the parts ordered and he replaced what was needed, did testing, and regular maintenance and all was good. Now I just need to wait for the hot months to make sure all is good. Thank you!

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  Response from the owner

  Hi Maggie, thank you for taking the time to leave such a detailed feedback. I'm so glad we were able to help with your AC issues and that our technician was able to answer all of your questions! I'll make sure Angelos knows how much you appreciated his work. If there's anything else we can do for you, don't hesitate to reach out. Thank you again!

• K

  Kate Jetton

  5.0

  Friendly, professional, and on-time staff. Great at communicating with us. Great at answering questions (we're first time home owners, so, that part has also been a huge bonus for us) and seem to be thorough with their work. Honestly 0 things bad to say about our experiences with them over this past year. (HVAC servicing/maintenance and now installation after one unit got terminally damaged in an ice storm)

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  Response from the owner

  Hey there! Thank you for sharing your honest thoughtful words and feedback. We are overjoyed we could help y'all this past year with all of your new home ownership items on your to-do list. Please reach out anytime you need HVAC or home service help. Thank you so much, Kate!

• J

  Jordan Allington

  5.0

  David came out Friday morning to perform yearly winter maintenance on my heat pump. I can’t say thank you enough to all his help. David was on time (early actually), extremely personable, intelligent and beyond helpful. He certainly knew the HVAC system inside and out, and he was really all about providing his customer with knowledge rather than up-selling a service. He took a decent amount of time going over my heat pump, explaining how it works and what all the numbers meant so that I could make an informed decision about what needed to be repaired. I really wish all service calls like this were as successful as the one I had with David. Looking forward to hopefully seeing him again for spring maintenance!

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  Response from the owner

  Thank you for your 5 Star review Jordan. We are happy to hear that David took care of your heat pump needs, and that you will allow us to continue to provide the service you deserve. We will pass along your message to David. Thank you again.

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