Ideal Climate LLC
Watt, El Paso, TX

Ideal Climate LLC Reviews

2.7 stars based on 28 reviews

Featured Comments:

• S

  Stephanie Dracos

  1.0

  Our AC went out. My home warranty set me up a claim with this company and told me if I didn't hear from them to give them a call. They never called us. When we did call 80% of the time we had to leave a message. Again. They never called us back. The other 20% of the time, we were told that the company could see our claim and will be on their way to our house. They never showed up. I finally had to call my warranty company and request a new company. I just spent a year, away from my family, in the middle east during a pandemic. This is the least professional and courteous company that I've had the displeasure of dealing with so far. Hope this is not a sign of how El Paso is going to be.

• j

  john smith

  5.0

  These guys did my gas range install from Lowes. They were great. They communicated well with me, were punctual, and did a good job.

• J

  J W

  1.0

  Other reviews are accurate. The service techs are very nice, but the office (if they can be reached) is very unhelpful. I’ve had no AC for five weeks, and have taken off many days from work to accommodate their very limited availability. They seem unable to fix our problem, ordering part after part, while my family has several fans running.

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