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This page contains information related to Hotboys, Inc. in Creek, Hampton, VA which locates near you. You can find info of the hvac repairing service like opening hours, addresses, phone numbers.

Hotboys, Inc. in Creek, Hampton, VA | HVAC Near Me

We were referred to Hotboys through our home warranty for our ac/heat pump.  I must say what an excellent company this is to work with. From the owner (Joe), to the office staff (Megan), and the tech that came out (Chris).... They were all very professional and beyond helpful. Especially getting the home warranty to cover what they were supposed to. No issues whatsoever with the installation.  Something was wrong with our old thermostat, we called and Chris came out right away to hook the new one up. Will definitely be using them again. Don't let any of the negative comments sway your opinion. They are GREAT!!!! Very impressed, even more impressive when the owner of the company works right along side his employees and isn't afraid to get his hands dirty.
THANK YOU! ☆☆☆☆☆☆☆☆☆☆

DON'T TRUST THESE PEOPLE, PLEASE UNFAIR BUSINESS TACTICS

Megan was very responsive to our home warranty claim and was able to get a technician out the next day. The technician, who turned out to be the owner, was very friendly and quickly diagnosed the problem. We have AC again! I highly recommend this company!

I would give 6 out of 5 stars if I could. I was originally referred to Hotboys through my home warranty service to repair my attic water heater. When the warranty service had trouble procuring the item over the weekend, Joe did his best to help me work with the warranty company. His service and overall attitude was superior and highly professional. I felt like he bent over backwards to make sure I was satisfied with the job both in timeliness and quality. The value of his service was top notch. He even gave me some advice on some other projects that I was considering doing myself. Will certainly use his services again.

I have been using Hot Boys AC for a couple years now. Joe and his crew are the best. They showed up when they said they would and the work they did was outstanding. Joe was very knowledgeable and straightforward with what he found. My outside compressor was fried. They came back the next day and replaced my compressor unit and the prices were well within reasonable standards. Actually,  they were a bit cheaper than others I had called. Even if they hadn't been cheaper I would still have used them because of the concern and knowledge.
Thank you.

Richard, we are pleased to see that you enjoyed working with us.  Joe sure is knowledgeable and knows what he is doing! We try to keep our prices as low as possible and still give outstanding service.  Thank you for the positive review!

Joe and the Hot Boys team did an amazing job installing a brand new HVAC system in our 90 year old home. And it cost thousands of dollars less than other contractors we spoke with.

Joe is super passionate about heating and cooling and gave us a ton of options that were energy efficient and perfect for our house. He also came up with creative and affordable solutions to our home's problems. He and the office staff are also incredibly friendly and respectful.

I would definitely recommend Hot Boys to anyone looking to do a new HVAC install at their house.

We were referred to Hotboys through our home warranty company. We had experienced months of setbacks with the home warranty company and our claim to replace our HVAC. The owner of Hotboy’s, Joe, stepped up and personally helped us above and beyond what we expected. His front office staff was responsive and timely as well. The contractors who came to do our job, Drew and Chris, were also professional, knowledgeable and courteous. As a consumer and insurance professional I very much recommend Hotboy’s as a company.

We are so glad to hear that you had such a positive experience with us!  Joe, Drew, and Chris are top of the line and we are glad to have them on our team.

My experience with Hot Boys dates back to Feb 2017 when I had them come out to sevice my AC unit via a home warranty Company. The technician was friendly and I thought he  had resolved my problem as the AC unit begin to blow cold air afterwards. Fast forward 3yrs later to today when I had another local contractor come out to inspect my AC unit for the same reason. What he found was that when the Hot Boys technician came out in 2017 to service the unit he switched my unit to "Aux heat" during his sevice and never switched it back to the main system. The problem is Auxiliary heat can handle more extreme temperatures since it uses electric heat strips. What this means, unfortunately, is that it's more expensive than the conventional heat provided by a heat pump. What does that mean for me? For the last three yrs my electrical bill has been mysteriously high without explanation until today. I am extremely upset because there is no way in knowing how much extra money I have paid out for my ultility bill due to this error and lack of quality service. I called both the home warranty service contracter and Hot Boys to make them aware of this. I have not had a return call from Hot Boys at this point. And I will await to hear what they have to say about this. Word of advice do not pay your money for a home warranty service when you have no way in knowing or choosing your service provider hence you never know what type of service you will receive. Lesson learned for me, unfortunately!!

Got Boys came out to fix my AC and they replaced a part. That part did not fix the issue so the owner himself came out to reassess. He diagnosed the issue and had the guys come back out 2 days later with a significant discount. I love a company with integrity!

I cannot say enough great things about Hotboys Heating and Air.

When my family and I lost our oil heat during the cold snap back in Feb., and we called our Home Warranty Company, I thought we were going to get another runaround like we always have. They contacted Hotboys for us to come out and get us heat.
Jackie was the first contact we had with the company when we lost heat. As tight as the companies schedule was with service calls and other work, she made sure to fit us in the schedule as it was bitterly cold during those days and we were heating our 100+ year old farmhouse the best we could using our fireplace burning non-stop. She continued to be a great person to deal with throughout the whole process.
Joe (the omwner of Hotboys) came out that Tuesday afternoon, and after seeing the issues with the system, let me know that no matter what, he would have heat for us before he left, and he did after working on the system for a good 5 hours. The determination and knowledge that he showed was very impressive, as well as his friendly and outgoing personality making me feel confident that we would have a solution and heat.  He ran a temporary line so the fuel oil could get to the tank due to the existing line being frozen up into the tank causedby a blocked inside of the structure. In doing this he became drenched with fuel oil, and as cold as it was,  continued to make sure he could get us heat.
He explained that the company who was at our house previously had put in the wrong nozzle , and that he would adjust it so that the system was safe while the correct nozzle was being ordered.
He also contacted the insurance company on our behalf to have approved a “permanent” fix to the lines, as the insurance company was denying our claim. This allowed the ordering of parts to so that the job could be completed.
Marcus came out to the house next and did all the installation of the new line. He was out there in the cold digging up everything and getting it ready to be completed. I talked to him a few times during the day as I was at work to see if he needed help moving the tank back, or anything in general, but he stated he was fine. He called me when he had completed everything he was able to do in order to explain where we were with the permanent repair, and assured me that Hotboys would be back in no time to finish the project. He was very professional, cordial, and overall courteous to me on the phone and to my wife when he spoke to her. This was the opposite of the other company who had previously serviced the equipment, as they were rude, not friendly and overall, do not have the demeanor to be in the service field.
Josh came out a few days later to finish the project and make everything the way it should be. He finished the final connections, replaced the nozzle with the appropriate one to not only make the system safe, but decrease the amount of our fuel consumption. He made sure the tank after being reconnected to the new line was level and secure. He regraded the dirt, cleaned the area, and made everything look exactly the way it was before we had any issues. He explained tomy wife and myself everything that had been done, talked to us about continued service, and just made us feel good about the whole experience. He also was very professional, friendly, and courteous.
Overall, I cannot say enough about “Hotboys”. Joe had told my wife and myself that he only hires the best, and after dealing with all of the folks we had contact with, has undoubtedly proved this. I highly recommend “Hotboys” to anyone who needs work on their system or needs a new one. The excellence of the company’s service was very refreshing, and serves as a compliment to not only Joe, but to the entire staff and I cannot thank them enough.

Francis, thank you so much for the feedback!! We love hearing your response and we are very glad you had a positive experience working with us, just as we had a positive experience working with you!

As Joe had told you, we only hire the best.  Jackie, Joe, Marcus, and Josh are definitely top-notch employees and set the bar high for the rest of our workers.  We are a small but mighty company and very proud of the staff and people we employ.

As a company, we are dedicated to making sure our customers' needs are met and are comfortable in their home.  No matter what fuel oil, dirt, or previous mistakes by another company try to stand in our way!

If you or your wife ever need help with anything else, feel free to give us a call! 757-875-1200.

Hotboys, Inc.
Creek, Hampton, VA

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Hotboys, Inc. Reviews

4.2 stars based on 53 reviews

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