Home System Solutions
Empire, Bend, OR

Home System Solutions Reviews

5 stars based on 37 reviews

Featured Comments:

• V

  Vickie Minor

  5.0

  Several years ago, HSS replaced our existing system and this year, we had major upgrades done that involved replacing equipment and adding a new audio zone. It was our first experience working with Austin, who was patient with all our questions and handled everything with great kindness and a sense of humor. The install team included Robert, Ray, Jason and Ryan – all of whom were amazing. The group was respectful of us and our space, and they went to great lengths to do their work in a safe, professional and efficient way. Whenever we had questions about what was being done or what the charges included, Austin always took the time to call, email or come by in person to make sure all our concerns were addressed and we were completely happy with everything. The team is a model for excellent customer service that makes for happy and loyal customers like us. We know things are not always easy and we can be demanding customers at times, but in the end, Lawrence, Austin and the entire team make us feel like we matter and they want us to be satisfied – and believe us – we are! We love our Control 4 system - we cannot imagine having a house without it. Thanks Lawrence, Austin and crew for being there for us!

• M

  Mark Mastalir

  5.0

  My experience with HSS was nothing but spectacular. I worked with Austin early on in the design phase. He was very solutions-driven, and gave me numerous options to consider. Robert did the majority of the install and training, and was incredibly professional and great to work with.

• R

  Rod Mittag

  5.0

  HSS designed and installed a full home automation and AV system as part of a new home construction. Throughout all phases of the project, from design/scoping/costing, to installation, to final fine tuning, I found HSS to be a great partner. They communicated clearly and transparently, the team was professional, knowledgeable, and invested in the final outcome, and are highly responsive if an issue arises. I would highly recommend HSS and their team.

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  Response from the owner

  Thanks for your kind words and for being such a great client to work with.

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