Home Services at The Home Depot
Galleria, Johnstown, PA

Home Services at The Home Depot Reviews

3.8 stars based on 4 reviews

Featured Comments:

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  Tracy Neuner

  1.0

  I would have rated it zero stars but it wasn't an option. Terrible quality carpet and even more terrible customer service!! I spent over $20,000 there three years ago remodeling my home and within six months my carpet was falling apart. I could never see or speak to a manger for several months. It always happened to be their day off and there was never a return call. I finally found a corporate line to call and now I get emails that provide nothing but excuses. First they had no record of my purchace. I did so I provided them with that. We had 2 home depot represenatives come take pictures and they have no record of that either. The installers were here twice and state its not repairable. They have no record of the first time and of course the second time my store warranty had expired. They state they compensated me $500 but again no proof of that (because it didn't happen). Now, they state the manufacturer of the carpet won't replace it because I voided the warranty because I didn't have it professionally cleaned after one year. I don't think the manufacturer should replace it. I think home depot should especially since it has been going on since I first got it. Maybe if they would have paid attention to my first call the manufacturer would have helped us out. They have terrible customer service and I will never shop there again!!!

• D

  David Walls

  5.0

  Fantastic store, best in Johnstown. They actually still have cashiers and baggers. Very clean and prices are good. This is a must try!

• S

  Susan Adams

  4.0

  Had what was needed and helpful