Hoffner Heating & Air Conditioning
broadway, Pitcairn, PA

Hoffner Heating & Air Conditioning Reviews

4.8 stars based on 19 reviews

Featured Comments:

• A

  Andrea Beers

  5.0

  Saved my family and I by coming out to fix our furnace when our house was below 20 degrees. He was very nice, upfront, and honest. Other repair places were telling us we would have to wait a week but he was able to help us out in a pinch especially with the huge snow storm that was coming. Will be a repeat customer for any future services!

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  Response from the owner

  We are happy we could help, thank you for choosing us for you HVAC needs.

• A

  Amy Yesenchak

  5.0

  Hoffner installed a new air conditioner in my father's house. They did an excellent job. They were to quick to respond and set up an appointment which I appreciated.

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  Response from the owner

  Thank you for the great review we are glad we were able to help.

• L

  LH G

  1.0

  Worked with Hoffner to get Heat/AC units installed in my home. It took weeks for them to call me back to schedule the work after they agreed to do it. Once we schedule a time, they pushed my installation back again because a bigger client called them and needed work done. They told me that after I spent a whole day waiting for them while they ignored my calls. When they finally got around to me, the units they installed have had nothing but problems since they were put in. They even warned me when they left the first day to call right away if there was a problem, probably because they knew it was set up incorrectly. They’ve been back 6-8 times to “fix” things that haven’t worked. Every time they had to come back had the same “when we get around to it” attitude. The AC isn’t working again now and I called someone else to look at it. The lines for the system are installed completely wrong and leaking the whole way down. There’s no refrigerant left in the system. They also didn’t seal the area where the lines enter the house, so there’s just a hole to the outside in my bedroom. They never covered the lines with drain pipe for aesthetic value like they said they would either. It’s still “under warranty” with Hoffner but it’s clear they’re incapable of doing this right. It’s going to cost me $2000 to have a competent provider reinstall the system correctly.

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  Response from the owner

  Hi, we are very sorry for the issues you are experiencing. We are not familiar with the system you are mentioning if you could please give us a call so that we could remedy this situation for you in a timely manner.

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