HERO Heating & Air
Dacula, Dacula, GA

HERO Heating & Air Reviews

5 stars based on 44 reviews

Featured Comments:

• M

  Maria Gallimore

  5.0

  These guys are absolutely the BEST! They are super responsive, ultra professional, knowledgeable, and were able to help us when our A/C units went out. They came up with a cost effective plan to not just fix our outdated units, but to modernize our entire heating and cooling system in such a way that has practically paid for itself with all the savings in utilities from a more efficient system. The team of technicians that came out were very friendly and went out of their way to ensure a smooth installation. Upon completion, they took their time walking me through everything and answering my questions. They cleaned their work area and left my house with the best operating cooling and heating systems it has ever had! TRUE HEROS!

  ---

  Response from the owner

  Today we're pausing for a second, Maria. Time to say thanks for sharing such an amazing review with us. Everyone here at HERO Heating & Air works tirelessly to make sure we're consistently providing top-quality service - it's our mantra. We spend a lot of effort on training and your opinion means so much because it confirms that our focus is on point. If there's anything else we can assist you with, our team is always ready to answer your call. Our Team Appreciates You!

• R

  Robert Adamson

  5.0

  HERO Heating & Air are true to their name because they really were Heros for us when our HVAC recently gave out and had to be completely repaired. After calling HERO, they had a team of top notch technicians out at our house in no time to not only diagnose the issue, but also to suggest the best and most cost effective solution to such. In no time, they ordered the parts, installed the units, and went above and beyond to ensure that we were happy with the job. They even installed a new smart Nest thermostat and ever since they completed the job our utility bill has greatly decreased thanks to a more efficient system in place. I would highly recommend HERO for any services related to heating and cooling systems for both residential and commercial properties. They are simply the best.

  ---

  Response from the owner

  It's that time of day Robert when we reach out to thank you for sending such a positive review. We're so happy to know that your experience with us, HERO Heating & Air exceeded your expectations. Your opinion is valuable to us as it allows us to move forward in making informed decisions, based on direct feedback. Please stay in touch. We want to ensure that you will continue to stay happy with the service that has been delivered. You're amazing! Thank You!

• M

  Michael McGrath

  5.0

  James came to see what could be done about new installation for our walk-out basement. He gave options and quotes. Very professional and we took his advice on a split system. He also installed a replacement part on our existing system that heats and cools main floor. Very prompt and reasonable. Thanks Hero!

  ---

  Response from the owner

  Michael, We appreciate that you took the time to express how pleased you are with our company - it goes a long way. HERO Heating & Air commitment to everyone is to provide the greatest experience possible from the best team in the business. Your feedback makes all the difference - it really helps us shape the future of our company. Looking forward to serving you next time. Until then, always feel free to reach out - we are here for you. You Are Awesome!

More reviews (2)