HVAC

HELP Plumbing, Heating, Cooling and Drains
Park, Cincinnati, OH

4.8

(4506)Check map

Phone:
+1 513-445-2352

Website:
https://333help.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing

Address:
6 N Commerce Park Dr, Cincinnati, OH 45215

Hours:
Saturday8AM–8PM
CLOSED

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HELP Plumbing, Heating, Cooling and Drains Reviews

4.8 stars based on 4506 reviews

Featured Comments:

A
Audrey Owczarzak
5.0

Excellent service from beginning with the phone call, to the end of the service. My call was received by Becky. She was extremely cheerful, knowledgeable, and professional. She understood exactly what I needed and got me someone out to my house in under an hour. The service man, Alex, was professional, fast and efficient. He had my furnace up and running within 20 minutes and took the time to sit down with me to explain everything he had done to correct the problem and how I should move forward with several options to choose from when I decide to go forward. I highly recommend this company and I recommend signing up for the HELP club membership.
Response from the owner
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that Becky and Alex were able to provide you with great service. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
B
Brent Fisher
5.0

Alex was VERY patient and professional. We needed a new water heater on a Saturday due to a leak and no hot water from my existing tank. HELP found a guy that could come out between 3 & 5 PM, but arrived early! I had to be at work, so he waited until I could call back to explain the options, costs and suggestions. He had already explained the options and costs to my wife, so that helped us make a quicker decision. Because he took the time twice to explain ALL the feasible options and found a way to make the existing tank last until the next morning, we went with the tankless water heater due to a better warranty by 5 years for a small price difference. The next day, when he was installing the water heater, his boss called because he saw we declined the quote for the sump pump to be installed because I could get it cheaper from another business. Alex's boss said if Alex could install it while he was here, he could be that quote by $100 so we got both. Fortunately I didn't need the back up battery or that sump pump! But .. when I need it, I'll call for Alex to get that quote then. I will also be requesting Alex when the monthly check ups are scheduled. He was patient, polite and VERY thorough, didn't spill a single drop of water taking out the old tank, cleaned up and will be a pleasure to invite back for the next fix.
Response from the owner
Dear Brent, Thank you so much for your review and for taking the time to share your experience! We work hard at HELP Plumbing, Heating, Cooling and Drains to meet expectations like yours and are happy to hear we hit the mark and that you had a positive experience with Alex. We look forward to serving you again in the future!
D
Dennis Teagle
5.0

Rob Pearl came at the time I was told someone would come to install my new toilet. They said between 10am and noon. He came at 10:30am.He explained all that he was doing to me in great detail. He explained the various options I had and their costs. He did everything very professionally. After he was finished installing the toilet he cleaned up and took away the old toilet. I would recommend using HELP plumbing to my friends. I was totally satisfied with the job Rob did.
Response from the owner
Thank you for your review! We're pleased to hear you had a five-star experience with Rob. We strive to consistently exceed our customer's expectations, so this is wonderful to hear!