Hartmann A/C and Heat LLC
Brazosport, Clute, TX

Hartmann A/C and Heat LLC Reviews

4.7 stars based on 57 reviews

Featured Comments:

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  Ydog56

  1.0

  I used Hartman in 2019 to install a 3 ton unit downstairs and everything was fine. I called them last week to come out and see why my upstairs unit wasn’t working and was told I needed a new unit. They were supposed to email an estimate to me with options but never contacted me. I called three times asking them to email an estimate to me because I was prepared to purchase right away. After a week went by I called Furman A/C and they were out the same day and installed a new unit the next day. I still haven’t heard back from Hartmann. I assume they don’t need the business.

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  Michele Kuchar

  1.0

  After the winter storm Zach Hartmann met me to quote my home for a Generac Generator Installation; who came pretty highly recommended. Nick Hartmann came out and did the install; I was super impressed by the customer service, knowledge and great housekeeping. I highly recommended Hartmann AC & Heating to several people. Hurricane Nicholas triggered the generator to power on & run for 3 days when I notice strong gas odor & oil escaping. I reached out to Zack & his company made an appointment. Zack said he would be out himself as he had released quiet a few employees. Zack never showed up after rescheduling, would not return calls or texts. I reached out to Generac to find another authorized service provider but Generac wanted first to deal with Hartmann since they did the install & represent Generac. They were told that Hartmann would call me in 5 minutes, to never call. I have been trying to get Hartmann since 9-15-21 to no avail. Generac referred me to Turnkey Electric in Clute, TX who came out immediately to assist. So yeah Hartmann AC & Heating isn't a company I would ever recommend not Zack Hartmann.

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  Kittie Stephens

  1.0

  Been waiting for a simple estimate for 17 days! A man came and walked through my home, checked out the system on October 18th. It is now November 4th, getting cold (we have no heater) and NOTHING! We have called multiple times since Monday trying to get a simple quote so work can be started! Was told we’d have it by Tuesday. No such thing happened. Called again today (Thursday), was “promised” I’d have the estimate by this evening. And guess what, nothing. Doesn’t bode well for a trusting business relationship in the future. Definitely not a good first impression. If it takes a solid month just to get an estimate, I wonder how long it would take complete the job and what kind of issues would arise as soon as work is actually started….

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