Harper's Heating & Cooling
Mill, Glasgow, KY

Harper's Heating & Cooling Reviews

4.3 stars based on 11 reviews

Featured Comments:

• V

  Violetta Aubrey

  1.0

  This company installed the heating and air conditioning ( by builders choice not ours) in our home we had built in 2007. They installed everything without the windows or doors being covered with house wrap. It rained that same evening and flooded all throughout the house. The duct work was sagging from being saturated and the furnace had water pouring out of it because they installed it knowing it was suppose to rain. The next day one of the workers came out to finish up and after seeing all the damage done from the rain called Jason to come out and look. Jason told me that the furnace would dry out and be ok and the duct work would dry out. I refused to accept it after being rain into. The builder was called to the site as well. The builder and Jason stood about trying to figure out what to do. The result was that They would trade this furnace out for one that was installed in another house they were working on so someone else ended up with the furnace unit that was in the flood. We marked the furnace in a spot that they couldn’t see so we could make sure it was not brought back. We’ve had to have thermostat changed and few maintenance done on it since being installed. The last date we used them was in 2014. The bill was paid in full over the phone. When I called to get appointment to come check the Freon I was told I still owed the bill which I paid. So here they are trying to charge again for a bill that’s been paid. After the ordeal with the furnace knowing that they put it in someone else’s home knowing it had been flooded with water, I would not recommend this company. I’m sure I’m not the only one who has had bad service with them.

• D

  Daryl Proffitt

  5.0

  Great to work with. Friendly and neat clean jobsite when completed.

• J

  Jessica Gaskins

  5.0

  I wouldn’t even consider looking anywhere else for my heating and cooling needs. The service and quality of work is top notch. Five stars are not enough! My expectations were far exceeded!

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