Hansberger Refrigeration and Electric Company
18th, Yuma, AZ

Hansberger Refrigeration and Electric Company Reviews

4.8 stars based on 212 reviews

Featured Comments:

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  Nicholos Campbell

  5.0

  Had a technician and apprentice come out to service the heat pump and A/C. There was also an issue where the system would shut off when running the heater. The technician spent about 40 minutes correcting the issue on a same day call. The following day we had an electrical issue that we thought was related to the repairs and the service manager came out to examine. He conducted a few quick checks and worked out the issue. I highly recommend Hansberger for their dedication to customer service and quality. They'll be my go to in the future for all servicing and repairs to my home heating and cooling system.

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  Response from the owner

  Nicholos, Thank you for sharing your experience with others. We value our customers and always work to provide excellent customer service. We appreciate your willingness to share and are here when you need us in the future.

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  Josh Conover

  5.0

  Jediah and his team are reliable, professional, and complete the work they agree to no matter how complex or difficult it may be. I had dealt with another company in town and after they saw what was involved I never heard from them again. The new duct routing to get more air to my son's room was very difficult to achieve and took them multiple visits to get it right. They never gave up and saw it to the end. It's nice to see a modern day company with old school work ethics. Issac is a pro and did a great job....you could tell he really cared. Thanks to all the guys at Hansberger! I'd recommend them to anyone.

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  Response from the owner

  Thank you Josh. Our team is second to none, they are the reason we can say "Count On Us". We appreciate you sharing this for others to see. Your project was not an "easy" fix but it was a rewarding one for the team. I will share your comments with them all. Thank you for the opportunity.

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  David Horton

  5.0

  Bought a new A/C system on the recommendation of one of their customers. Very good install experience. The following morning there was an issue with my newly installed system - called Hansberger they had a technician at my home in less than 40 minutes and solved the problem. I am a great believer that service after the sale is a great indicator of a superior business . I was NOT disappointed! They have my unconditional endorsement.

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  Response from the owner

  David, Thank you for leaving this favorable review for others to see. It is important for our community to understand that things do not always go as planned but when an issue does arise, it matters how it is handled. We are pleased with our team, Albert for helping you choose the system that best suits your needs, our install team Mike and Luis for installing your new system properly in a timely fashion and our service man Andrew for resolving the situation that arose after the initial install. Our entire team take our customers needs very seriously and we are very pleased to hear from customers like you that it does not go unnoticed. Thank you for your business. If we ever do not meet these expectations please let us know so we can first resolve the situation and secondly learn for the future.

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