Golden Rule Plumbing, Heating & Cooling
Main, Grimes, IA

Golden Rule Plumbing, Heating & Cooling Reviews

4.8 stars based on 4809 reviews

Featured Comments:

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  Mike Gettemy

  5.0

  My guy Henry was quick, clear with his plan and payment. I am really happy with my experience! Although the price was steep and would be MUCH cheaper doing it yourself- Golden Rule had great customer experience on the phone and in person with the service. I would recommend

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  Response from the owner

  Thanks for the great feedback Mike!

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  Mary Spicer

  3.0

  This company used to be one of my favorites within their craft, but today not so much. When they were first starting out they took pride in giving you a good price with high quality products. I paid approximately $1600 for a Delta faucet assembly as well as having them install a new internal flush lever on three toilets plus a warranty plan. You would think my Delta sprayer would not leak, you would think the pressure on my toilet would do the job without stopping — you would think I got a fair comparable price—boy was I mistaken. I long for the old Golden Rule when it was the small ma and pa shop — where customers did not have to worry about all around quality and having them come back for a redo. Golden Rule has returned, and has replaced the defective part with a new Delta part that was rushed from the manufacturer. My primary concern is that after one pays $1600 for sink parts, toilet hardware and other items — the consumer should not have to be forceful in demanding a non defective part to be installed. This is a lesson learned for the buyer to beware!

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  Response from the owner

  We have spoken to you about this experience Mary and hopefully have resolved this for you. Let us know fi there is anything else we can do!

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  Debra F.

  5.0

  We had a new furnace put in and it has been working great. The only problem we had was it was so loud. We asked Golden Rule to send someone out to be sure the settings were right and Matt was able to correct the problem immediately! We had put in the wrong type of filter which was preventing the furnace from working at it's best. New furnace is working better and quieter now. Yea!! Matt, and others we have had from Golden Rule, was professional and courteous. We have used Golden Rule for other work as well. They do a great job!

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  Response from the owner

  Thanks Debra!!

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