Golden Rule Air Conditioning & Heating
Thomasville, Houston, TX

Golden Rule Air Conditioning & Heating Reviews

4.4 stars based on 58 reviews

Featured Comments:

• L

  Lydia Baehr

  5.0

  If we could have rated Golden Rule 6 stars we would have. They replaced our AC units and we couldn't be more satisfied. With customer service sorely lacking today, you can reach a person on the phone who can take care of your needs. When you call, ask to speak to Jenn Clickner, she can guide you and set up what you need. Golden Rule is fortunate to have her. She will send out the technician you need. She sent out Victor Alvarez and he was professional and talented. Jenn and Victor are problem solvers. They get the job done. We will always be big fans of Golden Rule

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  Response from the owner

  We are so grateful for the kind words for our future customers. We are happy that you love Jenn & Victor, we love them too!

• A

  Ana H

  1.0

  I don’t know how they are doing good yet . I did call the front desk get email to email then a plans to do the job one and haft month no one email back and call back . When I called to follow up the front desk so mean . She don’t want take more jobs. Nothing to hurt me only feel bad for the owner pay them but they don’t the right job. Please take consideration before call this company to do the job.

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  Response from the owner

  I think you have the wrong company.

• E

  Emily Sanchez

  5.0

  We've been using Gold Rule for several years in 2 different homes in Houston. First to diagnose, repair and replace the AC coil in our attic. Since then we've had them come out twice per year for general maintenance and check ups. They ensured everything was up to par when selling our home before inspection, and did a general maintenance on our new home and found a gas leak. They are very quick to schedule appointments and solve any issues. Pricing is fair. We've had Marlow as our technician all these years, we love the service he provides.

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  Response from the owner

  Thank you Emily for the 5 star review!! We have been in business for 15 years and plan on being here for you for many many more years to come. I know Marlo is also grateful for the kind words and always goes above and beyond for all his customers. We are grateful for your continued business and will see you very soon at your next planned maintenance.

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