Glacier Cooling & Heating
849, Lindale, TX
- Phone:
- +1 903-882-8901
- Website:
- https://www.glacier-cooling.com/
- Address:
- 13380 FM 849, Lindale, TX 75771
- Hours:
- Sunday8AM–6PM
- OPEN NOW
- Reviews
- Map
Glacier Cooling & Heating Reviews
4.2 stars based on 26 reviews
Featured Comments:
J
Jessica Squire
5.0
Thank you! Melissa got me their first available appointment and Billy did a great job repairing my unit. They understand it is hot in Texas and tried hard to make sure we got it fixed as soon as possible.
Response from the owner
Thank you! Glad we could help.
a
artindall
1.0
I cannot urge you strongly enough, DO NOT USE THIS COMPANY. I contacted Glacier to repair my Geothermal unit. They sent a technician out to assess the problem. The tech could not understand the system and left assuring me he would talk to his boss who was more experienced. Two days later I had heard nothing from them, all the while 100°+ temps. I called the office 3 times the following day and each time was promised a call back immediately by the woman answering the phone. 3 days later I called the office again and was promised a quick call back while she “looked up parts” to order. Two hours later, no calls no updates for 5 days, I called them again and told them not to bother and I would not be working with them any longer. Complete disregard for their Customers. Completely unprofessional. Please, whatever you do, do. Not use this company.
T
Thomas Munn
1.0
Very RUDE !!!! Do not use this company as they will not repair your A/C unit on a timely manner. The lady who answers the phone is very rude, unpolite and does work with you on scheduling. Steer clear of Glacier Cooling and Heating. I do not recommend this company to anyone!!!!
Response from the owner
Mr. Munn, I am sorry you thought I was rude. I was trying to explain to you that your home warranty had sent me your work order, but I was totally booked up and could not come out to look at your unit until Wednesday June 16th in the morning. You said that the time I gave was not going to work so I let your home warranty company know they needed to reassign the work order to someone that can come sooner.
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