German Plumbing Heating & Cooling, Inc.
1st, Grinnell, IA

German Plumbing Heating & Cooling, Inc. Reviews

4.5 stars based on 29 reviews

Featured Comments:

• R

  Reid Vos

  5.0

  Replaced the water heater that started to leak in the house I bought. Technician Dain was very friendly and accommodating. Great People!

• b

  breaultcr

  1.0

  This company I called them and they said they don’t charge a service call and I had this company show up they look at the bathroom and all they did was touch the part that needs to be fixed they did not fix anything but charged me $50 for work they have done and I’m not paying this company liers so if u call this company beware because I was watching them and they did nothing but charge me so go somewhere else don’t trust this company

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  Response from the owner

  Hello, We worked for you on 3-7-17, and you were charged our diagnostic fee of $49. This is how much we charge for any plumbing call to dispatch a technician. We waived the trip charge of $10 to Brooklyn, where you live, since you were a new customer. We also gave you 8 months to pay your bill which was never done. I just spoke to you on the phone about 10 minutes ago where you were very friendly and understood why we could not work for you at this time. I did offer to send a technician on Monday as long as you provided a valid credit card we could run. I apologize for the inconvenience but we simply cannot dispatch technicians out of town for nonpaying customers. Thank you and we wish you the best of luck.

• C

  Carl Meck

  5.0

  They came and installed a new water heater for me, were very quick and took care of everything for me, took the time to explain what they were going to do, and then got it done quickly. Also had them repair a leak in my tub once due to an improperly installed overflow, they responded extremely quickly to my call and cleaned up everything when they were done. It was honestly cleaner after they left then before they got there. I greatly appreciate them and will use them any time I have an HVAC issue in the future!

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