Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

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The Home Depot

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Kettle Moraine Heating & Air Conditioning

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This page contains information related to Genesee Heating & Air Conditioning, LLC in Allen, Wales, WI which locates proximate to you. You can get to know info of the hvac repairing service like opening hours, addresses, phone numbers.

Genesee Heating & Air Conditioning, LLC in Allen, Wales, WI | HVAC Near Me

My furnace kept going out. I called a couple companies, including the company that installed it,  about the problem with my furnace, was told I needed a new furnace. They quoted me a new furnace. I called Genesee Heating and Air Conditioning for a quote.
Ross said he’d run out and take a look at it. He gave me a very competitive price and said I really only needed a replacement heat exchanger and the old one was still under warranty. A day later the new heat exchanger was installed and my problem was gone.

Thank you, Darryl for the great review! I'm glad we were able to get you back up and running so quickly. Thank you for putting your trust in us!

Genesee Heating and Air conditioning went above and beyond to help us out. Rossco came to our home found the issue in 5 minutes. Didn't have a new part on the truck do to part shortages. Installed a used one to get us heat in the house when we had single digits outside. Came back the following day installed the new one. Can't say enough about this company.  They are my first call for any thing dealing with hvac systems.  Thanks

Thank you for the great review and for putting your trust in us! We appreciate it!

Ross from Genesee Heating & A/C came highly recommended to us by someone in his industry.  He proved to be respectful, knowledgeable, professional, personable.  He took the time to educated me so I could understand our furnace issues after lightening incident. I appeciated his high standards of integrity. Will continue using Genesee Heating for our future residential heat and a/c needs.

100% happy with the whole process. Ross, Tom and Brandon were friendly and easy to work with and I appreciate that they took the time to walk me through the details of the features with our new system. Everything works great, looks great and the install was smooth and efficient.

Thanks for the straightforward process and great system!

Thank you for trusting us with your install!

Ross helped us out at our rental property with the hydronic heat in our cement floors. The pipe had started to leak and was causing a water issue, he  helped diagnose the problem and gave us amazing advice, and then proceeded to come to the rescue on his night off and helped us fix the issue. Standup man, excellent service, friendly, kind and willing to help people in need. Will definitely use Ross again and will recommend to all we know! Thank you so much!

Wow! Thank you very much for the great review! It was a pleasure working with you!

Both Ross and Tom were extremely honest, professional, and timely.  I cannot thank them enough for their excellent work and would recommend Genesee Heating and Air Conditioning to any of my family and friends in South Eastern WI looking for exceptional HVAC maintenance or replacement.
More details if desired:
Originally (fall 2020) I called Genesee Heating and Air Conditioning to perform a tune-up and price out a replacement furnace and AC, as both Heil units were original to our home (~ 30 years a piece), and near end of life.  When Ross came out to perform the tune-up he inspected the units and recommended not performing the tune-up as the units were truly at there end of life. He suggested that any repair would likely be fairly costly (due to part availability/age of equipment), and I agreed that I'd rather replace the units rather than chase any potential failures from the aged equipment.  Ross drafted a quote for replacement units and had them to me the next day.
A little over a week later the induction motor on the furnace failed, and with temperatures approaching the teens to low 20's Ross offered to come out to replace the furnace so that we would have heat over the weekend, even with a busy schedule.  Ross replaced the furnace Saturday morning and our house was extremely comfortable all weekend long.
Ross and Tom replaced the AC unit the Monday following the cold weekend and explained that one of them would be out in early spring to perform startup on the AC, as it was too cold, and remained too cold to start/test  the AC.  They both said the AC would be okay to use prior to the start up and that just a little fine tuning/optimization would be required in the spring. Tom performed the AC startup now that we've had warm enough weather to ensure proper / optimal function.  All in all as stated above, an exceptional experience.

Thank you Cas for trusting us with the installation of your new equipment. We take pride in the quality of our work and the relationships built with our customers.

I did a lot of research to find a new furnace. I got a few estimates from some other big name places and the cost was astronomical to the point of absurdity. I called Genesee Heating & Air and after giving them the info on my old furnace, size of my home and explained to them what I was looking for they sent me a two estimates for two possible furnaces. I knew the brands they had on the estimates were good quality and I knew the labor costs were more than fair imo. I called and ended up talking with the owner Ross and asked him if he would like to come out and take a look first to make sure he felt like the estimate was appropriate. I felt like that even though covid is going on they shouldn't have to offer an estimate without actually seeing the job.

Ross came out, was on time,a nice and polite guy and gave me the same price and helped me to better understand the choices I was looking at...he actually pushed me toward the less expensive of the two because of how I use my home. It was refreshing to see someone that was actually more concerned about quality service and properly serving a customer instead of just making that extra buck.

A week or so later Ross came out himself to Eagle, Wi where I live and took what seemed like to me extra time to explain how this system would be an improvement over my last furnace. I also really wanted one of those nicer thermostats which I got and he took the extra time to show me how it worked and some of the neat things it could do.

At the end of the day I was very happy with the product and VERY happy with the price which NEVER changed one cent from the original estimate. Very nice people from beginning to end...I highly suggest them. I saw the other reviews and wondered if this guy could really be as good and as nice as other people made him out to be...yep it's all true. They will be getting all my business from now on.

Thank you for the wonderful review! It was a pleasure working with you.

Ross and team did a fantastic job.  They were on budget, on time, and on target with service.  They not only replaced an old AC unit, but implemented improvements to enhance the overall climate control within the home.  I am looking forward to future business with this crew.

Thank you for the opportunity to work with you!

We bought a house back in Oct 2020 and our house came with a newly installed NTI Boiler.  In January 2021 it threw a code for needing a yearly checkup.  I called the company that did the installation of this unit and they stated they no longer service residential and sent me in Genesee's direction.

Ross came out about a week after I called and did the routine maintenance and was super helpful and knowledgeable with the system we have, as I was unfamiliar and asked tons of questions.  He was very friendly and I can't emphasize enough how much I appreciate his knowledge and telling me things about my NTI I didn't know/understand.

Thank you Gwen! Reach out anytime if you have questions.

Best service I ever had. It's hard to find a company that has the knowledge and know how to fix and service our companies needs , but finally this is that company! Thanks for all the great work.

Thank you so much for the great review! It's a pleasure working with you!

Genesee Heating & Air Conditioning, LLC
Allen, Wales, WI

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Genesee Heating & Air Conditioning, LLC Reviews

5 stars based on 36 reviews

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