Gateway Air Conditioning & Sheet Metal
Rosa, El Paso, TX

Gateway Air Conditioning & Sheet Metal Reviews

4.1 stars based on 31 reviews

Featured Comments:

• d

  destiney okane

  1.0

  They were scheduled to come at 10am. They c alled and said they will come later because they were installing another unit, which was fine. They said they would call us when they’re coming. In the end they did not show up... they couldn’t get a hold of the technician and later the technician calls my husband and says “we don’t have a part that is missing” and that makes no sense because he never showed up... We went with another company. It was an easy job to accomplish and the communication and answers we got were ridiculous. This should had been an easy fix but it was anything but that.

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  Response from the owner

  Mrs. Okane, We're glad that you were able to fix the problem with your unit. However, our technician did show up and notice that a main component to your unit was missing due to previous service by another company. The missing component is one that is not common among suppliers and we are glad another company was able to get the job done. We appreciate your consideration for this job and hope to work with you in the future. -Gateway Air Conditioning Management

• R

  Rodolfo Gomez

  5.0

  Very professional services can fabricate just about anything you need.

• P

  Pamela Sutton

  1.0

  Very disappointed. Came highly recommended, but serviceman came out , looked at unit, said he would be back, left and never returned. Each day the office said I was on his list for that day, but he was a no show., gave up after the fourth day of waiting and called another company.

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