Future Tech Heating & Cooling Co.
Pinewood, Baltimore, MD

Future Tech Heating & Cooling Co. Reviews

4.9 stars based on 48 reviews

Featured Comments:

• J

  Judy J.

  5.0

  Great guy, great service! I called Scott Saturday morning, but he wasn't able to respond until the afternoon because he was on another call. However, when he did respond, he said he could still come out to evaluate the situation even though another company came and told us what was wrong. When Scott stopped by, he checked everything thoroughly, confirmed the problem, and did his best to find a replacement part as soon as possible. He wasn't able to get the heat working on Saturday, but he went to pick up the part on Sunday and had it installed the same day. Scott was very responsive and kept us updated on the search for the part. He is also reasonably priced. I will definitely use his services again.

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  Response from the owner

  Hello Judith I wanted to thank you and Winston for allowing me to address your HVAC system problems. You both are very nice and just as pleasant as can be. Also thank you very much for the wonderful review and taking the time to do this review. If you have any questions or concerns please feel free to contact me anytime. Take Care and Stay Safe.

• C

  Christal Carr

  5.0

  I’m so happy to have gave Scott a call! I recently purchased a home and noticed within a few days my furnace wasn’t working. I had another company come out hoping for a repair. They showed up quick but insisted the furnace would be worthless to fix and sent out a tech to quote me for a new hvac system. It seemed a bit pushy with their sales tactics so I went with my gut to push for a second opinion (hvac systems aren’t cheap) and found this local family business to step in. Scott responded quickly to my inquiry and was very thorough over the phone to figure out what we needed before coming out to be able to give us the best numbers for a system replacement. Even at that point, the numbers he quoted were significantly less than what we were told at first. He came out and checked the furnace and to our surprise, told us it is still in good shape. Our system isn’t that old and just needed some maintenance down the road. He answered all of our questions and was very honest with the situation stating the original company we called is known for being pushy and costing people thousands of dollars for things that could be simple to fix. Scott just wanted my family to be warm and safe in the most efficient way. I could’ve hugged him knowing how much he saved us after our home purchase.

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  Response from the owner

  Hello Christal I'm so glad you found my company and we were able to save you from having to purchase a new heating system that was not needed. Sadly these larger HVAC companies with the fancy TV commercials are just not as honest as many people would think. They seem to want to just sell new HVAC equipment and not repair them these days. This is happening all over the US by many larger HVAC companies. It was a pleasure meeting you and your husband and congrats again on the new home purchase. If you ever need anything please contact me anytime. Thanks again for taking the time for the Wonderful Review to. Take Care Bye

• K

  Kevin Murphy

  5.0

  Hello, Our family has used Future Tech for 30+(?) years. A honest, clean, hard working, neat freak. He's local. Good people. We had problems with other companies, mostly doing oil furnace maintenance. Always had to clean up afterward. That ended with FT. He later replaced our oil burner with gas. So nice, so clean. Replaced the central AC upstairs unit and later the outside unit. Our house is cold in the summer. Always responsive. Will answer the phone. And he shows up. He recently stopped by to check on a safety switch for our AC. Records showed he was last in our attic 11 years ago. So that was good work. I've recommended him to all my friends, neighbors, co-workers and family. All are pleased. Thank you

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  Response from the owner

  Thank You very much Mr Murphy. It has been a pleasure working with you and the entire Murphy family for over 32 years now. I can honestly say I have never met a family like the Murphys who are so close and know what the word "FAMILY" means. It is very rare to see this with most families including my own. If you ever need anything please contact me ASAP. Please tell your awesome wife Bobby I said hello and "Go Ravens" !! Take care and Thanks again Pal. Cheers

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