Fix Rite Services
Broadway, Elmira, NY

Fix Rite Services Reviews

3.5 stars based on 77 reviews

Featured Comments:

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  Nick Delaney

  1.0

  I want to start off by saying how devastating it is that I have to write this review. We have used Fix Rite for appliance repair and HVAC service numerous times. I have been thrilled with their work and responsiveness most of the time. I have been less thrilled recently following some issues that should be warrantied that they have been less responsive with, but nothing to sour me on them by any means. Then came today... I went to their store front today with my 5 y/o daughter to get a replacement appliance. Before I could get in the door I was meet with a sign reading "masks prohibited." The sign explained this was for "security reasons." I was floored. I had heard from others that the storefront had Trump signs inside which I found off putting and a generally of choice for a place of business (not because they can't support whomever they like, but that polarizing signage or statements feel like a poor business choice). But to have them outright refuse to allow patrons to wear masks, while shopping in a small store without six feet of space between seemingly anything, all during a pandemic was unthinkable to me. This choice, veiled in "security" tells me they don't care at all for anyone who doesn't think like them. I'm so disappointment this business made such a disrespectful and dangerous decision. I have referred several family and friends here most, if not all, of whom will be taking their future business elsewhere. I suggested that you do the same.

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  Tena Johnson

  5.0

  Tina was a great help on the phone and we dropped off our dryer the same day for repairs. The guys in the shop cleaned and fixed my dryer so I was able to pick it up the next day. Fair prices and friendly staff. Thank you for the quick fix!

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  Frank Romen

  1.0

  My sister recently purchased a washing machine from there, early November has not been able to use the washing machine at all. Because there was something wrong with it when delivered, called and called finally they showed up December 14th 20 21 to fix it. My sister told them that she wanted the warranty to start today because she was unable to use the washing machine for the first 30 days.They told her absolutely not the warranty starts the day you buy it. Not very good business practice but not recommend them at all.

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