First Call Heating & Cooling
River, Oregon City, OR

First Call Heating & Cooling Reviews

4.8 stars based on 483 reviews

Featured Comments:

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  Don Falk

  5.0

  In a time of dire need, all the people that we dealt with at First Call were outstanding. Justin,in sales, did a thorough job of outlining what would be the best options for our situation without overselling. And, he followed up with us after the job was completed to make sure we felt comfortable with the operation of the new furnace. Jason and Kurt did a wonderful job on the installation. They were very experienced. Calls to the office were politely and efficiently handled by Diane in the Installation area, and by Victoria and Samantha in billing. What a great team of Professionals to work with!

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  Response from the owner

  Thank you for the great review Don! We appreciate the kind words and thank you for choosing First Call!

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  Kathleen Whitma

  5.0

  First Call has been my “go to” for over 20 years and still in place! The customer service staff is most courteous and always takes time to answer my questions. Any issues or concerns are professionally and smoothly resolved. The First Call technicians go the extra mile in repair and maintenance of my furnace. Their knowledge, experience, thoroughness of inspections and attention to details is superior. Always a good attitude too! Would I recommend First Call? Yes!!

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  Response from the owner

  Thank you Kathleen for the great review! We appreciate the kind words and thank you for choosing First Call!

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  David Johnson

  5.0

  My electric heater (part of heat pump) stopped working last week. I called First Call and scheduled a service call. In the meantime, the heater started working, but I wanted to have the system checked. Chris showed up right on time. He was friendly and expert--explaining to me the workings of the system and checking ti thoroughly inside and out to make sure everything was working correctly. I am really impressed with his knowledge and his advice to me about maintaining my vac system. I learned from him; in short, many thanks! I'm now a dedicated First Call customer.

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  Response from the owner

  Thank you David for the 5-star review!

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