HVAC

Firestone Complete Auto Care
Shopping, Newport News, VA

3.8
(151)Check map
  • Phone:
  • +1 757-320-5194
  • Website:
  • https://local.firestonecompleteautocare.com/virginia/newport-news/72-hidenwood-shopping-center/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps
  • Address:
  • 72 Hidenwood Shopping Center, Newport News, VA 23606
  • Hours:
  • Sunday9AM–5PM
  • CLOSED
  • Reviews
  • Map

Services

    Firestone Complete Auto Care Reviews

    3.8 stars based on 151 reviews

    Featured Comments:

    • B

      Brett Davis

      5.0

      I buy all my tires here and get all my inspections done here as well. They do free rotations and top up your tire pressure when needed, don't even have to get out of the car. They have an easy credit line with 0% interest for 6 months for new tires. Check them out.

    • K

      Kassidy Piper

      1.0

      BEWARE! A few months back I needed a break light replaced. When they were finished and brought my car upfront, a NAIL had been plunged into my tire. It was spraying A LOT of air very loudly. They tried to play it off like it was already like that. This tire was leaking air fast, there's no way it happened when it was in my possession or it would've been COMPLETELY flat before I got there. After expressing my anger they patched it for free. I feel like its basic knowledge for an auto-care place to not have nails and bolts on the ground everywhere. I did receive good costumer service with one employee who I believe to be named Jason however.


      Response from the owner

      Hello, Kassidy. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the management team. Please email us at [email protected] with the details of your visit, any related invoice numbers, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah

    • L

      La-Tanga Peebles

      3.0

      Clean efficient attentive and decent location. Offering a low cost oil change currently but did not too off my fluids and I paid the $10 extra to have windshield wiper fluid and all fluids top off. Also found additional issues that where super costly so with them you do have to be careful.

    More reviews (7)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Sunday :9AM–5PM
    • Monday :7AM–6PM
    • Tuesday :7AM–6PM
    • Wednesday :7AM–6PM
    • Thursday :7AM–6PM
    • Friday :7AM–6PM
    • Saturday :7AM–6PM

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