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This page contains information about Ferguson Plumbing Supply in Springs, Escondido, CA which locates nearby. You can get information about information of the hvac repairing service like opening hours, addresses, phone numbers.

Ferguson Plumbing Supply in Springs, Escondido, CA | HVAC Near Me

I was fixing a shower. I tried going to multiple  Home Depots and Lowes. No one had the parts I needed and no one even knew what brand of replacement parts I was looking for. I went to Ferguson and they knew immediately what I need and had it in stock. For plumbing these guys are the best!!

Hello, Andy. That’s what we like to hear! At Ferguson, we believe every job should have the right part, and we’re glad to hear you found the plumbing part you needed for your shower repair. Thank you for your business and for taking the time to leave a 5-star review.

This place had everything I needed. There was plenty of stock and plenty of help

Hello, Moses. That’s what we like to hear! At Ferguson, we believe every job should have the right part, and we’re glad to hear you found everything you needed from our comprehensive inventory. Also, it’s great to hear that our knowledgeable associates provided you with helpful assistance. We look forward to seeing you again in the future.

The worst plumbing supply shop I’ve ever been to. The wait times are always long, the counter don’t know what they’re talking about half the time. I strongly urge any plumber to shop at standard or hirsh and avoid this place like the plague.

We appreciate your feedback regarding your recent experience, Jesus. We look to provide the best experience to all our customers, including wait time and customer service. I would like the opportunity to learn more about your experience so that we can make this right. Please contact me directly, Scotty Roberts, Branch Manager - Scotty.Roberts@Ferguson.com

Staff are very helpful and friendly they are always down to help and answer all questions that I may have. I also did a return on a 3/4 inch 60 foot roll of copper pipe and went very smooth and return to buy more product. Thank You Escondido staff always ready to help

Vicks Drain Cleaning And Plumbing Repair, thank you for the 5-star review and we take pride in hearing that you find our associates helpful and friendly. We look forward to seeing you again soon here at our Escondido location.

I purchased a water heater  with a five year warranty a few weeks ago. The water heater did not work when delivered and after multiple calls from myself and plumbers I hired to look at the heater, Scott, the manager, refused to help. He said he could send replacement parts, but it was my responsibility to repair it! Because of their refusal to stand behind their product, I was without hot water for 8 days in the middle of a pandemic. What a terrible way to treat their customers.

Sue, thank you for taking the time to share your experience. We aim to provide top notch service to each of our valued customers, so I apologize that your experience has been any less than excellent. I'd like the opportunity to rectify it. Please reach out to me at your earliest convenience at (760)-746-9000 or Scotty.Roberts@ferguson.com  - Scotty Roberts, Branch Manager

Really awesome place for plumbing needs. Berry helped me out today. He was very knowledgeable and help me get all the parts I needed. I also appreciate how kind he was to my sister. His customer service was also great.

Just wanted some evaporative cooler pads that their website said was in stock. Got put on hold multiple times and my time waisted for 25min.  Right off the bat, the automated messaging system asked if I wanted residential or commercial and if I wanted plumbing or HVAC. I chose residential HVAC but was forwarded to the stores commercial plumbing, the exact opposite of what I chose. The  my guy tells me  all this and forwards me ALLL the way back to an operator asking what location do I want to call. I told her I wanted to just wanted tos if they had the evaporative cooler pads and that I've been on the phone for 20mins and that they forwarded me to the complete wrong office, TWICE.  She forwarded me directly to the right office and they told me they don't have them and hung up.

David, thank you for taking the time to provide us with your review and we understand your frustration as your time is valuable. Your feedback always us to ensure that we continue working to always work towards providing our customers with a 5-star experience whether they're in-store or over the phone. We hope that you'll allow us another opportunity to work with you and deliver you the excellent experience you deserved.

The Escondido ferguson is the only one that didnt offer me help with my dead 75 gallon tank...the gentelmen.told me he was helping me out by accepting the dead heater....I thought I'm the customer !!!!!he watched me walk all the way through the parking lot carrying the old water heater....not very good employe or customer service....dont want to say his name..but he was a older man......I buy all my supplies from ferguson..I go and been to all of them in sd county....

We sincerely apologize for the inconvenience and understand why you are frustrated. Your feedback helps us to improve our branches and we appreciate you letting us know this occurred. If there is anything we can do at this time to assist you, please feel free to send your contact information to: customerservice@ferguson.com and we'll reach out ASAP.

Very knowledgeable on the phone and extremely courteous when I went in to pick up my items. Recommended highly !

Good customer service, plumbing supplies and more.

Thank you for taking the time to leave a review of our good service and plumbing supplies. If there is anything we can do here to improve your experience, we would appreciate your feedback. We hope to see you again soon.

Wholesale distributor of plumbing, HVAC, waterworks, fire protection & facility supplies since 1953.

Ferguson Plumbing Supply
Springs, Escondido, CA

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4 stars based on 40 reviews

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