Fayetteville Heating & Air Conditioning Contractors Inc.
Sangi, Fayetteville, NC

Fayetteville Heating & Air Conditioning Contractors Inc. Reviews

3.9 stars based on 156 reviews

Featured Comments:

• J

  Jenny Ford

  5.0

  The Fayetteville Heating & AC Team have been an absolute pleasure to work with. Their communication, professionalism and attention to detail has been outstanding. Jody, Sandra, Seth, Nick and Brandon in particular have all been fantastic to work with. Highly recommend.

• V

  Velma Mclellan

  5.0

  Wonderful service by their employees. They did a professional job and I am very pleased. Before departing they asked me if I had any questions about their service or the system. I am a customer for life!! Brandon Is a very professional individual that did a great job! each ad every time that he came. Seth is a professional individual that did a great job! Each person ( Tim, Aaron, Jorge) that came to my home did a good job! Thank you all.

• P

  Pleshetta Williams

  1.0

  STAY FAR FAR AWAY FROM THIS COMPANY! By far, the worse company I have ever experienced... home warranty enlisted this company to repair the AC unit in the home on 1 JULY. 2 July the technician came to the property to diagnose the issue. Due to inaccurate/incomplete reports, it delayed the home warranty company from ordering the parts. It took weeks for the technician to submit the correct report. Jodi, their admin had one excuse after another- her AC went out, the cat died, she's in the ER and now she has Pneumonia! Nothing to do with the update on the repairs of a home that has no AC for weeks-very unprofessional!! Yesterday, (27 July) the technician never showed because he forgot the parts; let's not forget it's over 90 degrees and 26 days later! Today, 28 July the technician never showed for the scheduled time but showed up hours later as if I was on his time Getting no answer from their company phone, we decided to visit their business to get better answers. When we arrived at Fayetteville Heating and Air business location it was a residential home in the country! No one answered the door... this explains a lot and why there has been so much inefficiency and lack of communication! The lack of communication and urgency for the safety and health of their clients that they are hired to serve is absolutely appalling! Also, shame on Home Warranty companies for using a servicing company like this. I'm reporting them to the BBB and NC licensing affiliations.

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