Spells Mechanical Service
Vinson, Autryville, NC

Spells Mechanical Service Reviews

4.3 stars based on 22 reviews

Featured Comments:

• S

  Shondi Mi

  2.0

  I’m not sure where to begin but my mom used this shady company for years for some odd reason. I would hear complaints from my family about the company but I witnessed the shadiness a few days ago and now today. My mom called to schedule a time for someone to take a look at the heating issue Friday ( December 10 2021) around 10am. The person answering the phone said she would get someone to the house but couldn’t tell us a time. We waited until 3:30pm and we were told by the person on the phone the technician is on the way. We waited until 4:40pm and no one arrived. My mom called again to reschedule for Monday but the woman on the phone said the technician is almost at our house but we declined and wanted to reschedule for Monday; However, the woman on the phone “ claimed” that all appointments are booked for Monday which is strange because they do not have time slots 🤔(From my understanding this company charges after hours but cannot tell you a time when someone will arrive to your home.. doesn’t sound too trust worthy to me). We scheduled for Tuesday but again we did not receive an appointment time. A technician arrived around 3:20pm to tell us we would have to pay over $800 to fix the issue but he went ahead and fixed the wire problem that may cause problems in the future ( we only used this company so it’s quite interesting it was a wire issue that could potentially lead to bigger problems in the future 🤨). We were told we would be charged for the VISIT ONLY because we didn’t ask for him to fix anything. Once the job was done, another technician comes in to tell me a different price. Of course I was confused because we were told one thing and charged ( minor repair fee) for something we didn’t ask to be fixed. Today you lost a customer and I will make sure my mom will no longer have to deal with the unprofessionalism and shadiness this company has to offer.

• J

  John Lenski

  5.0

  It was great. He fixed our heating unit and he also answered our question and he explained everything so we could understand he was prompt and on time it was a great experience. Now we have heat

• K

  Kristin Lee

  5.0

  Tony came out on a Sunday morning to fix our AC and was absolutely amazing!!! He told us what was wrong and fixed it quickly. He also gave us some great tips and maintenance pointers to keep our system running the best we can. He was very polite, professional and extremely knowledgeable! Thank you Tony from our family(and the dogs).

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