Faught Service Company
Beck, Austin, TX

Faught Service Company Reviews

4.6 stars based on 38 reviews

Featured Comments:

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  c green

  5.0

  We have used Faught Service Company for over twenty years. They have always been reliable, prompt, and professional in all facets of their business. Recently, our aging HVAC system failed. Faught installed a whole home HVAC system upgrade with new ductwork and new insulation. Brandon Faught personally designed and supervised the installation of the new system. Throughout the planning process, he listened and asked for our input for this project. Upon his suggestion, two new ducts were installed in our home that were definitely needed. Even during this current time of equipment shortages and difficulty acquiring components, Brandon worked diligently with suppliers to meet all the needs of our new system. Brandon and the entire crew were friendly, informative, and professional. They were very considerate of our home. Cleanliness was a high priority as well. This was evident in the fact that they cleaned as they worked. We are thoroughly enjoying our new HVAC system. Our home is noticeably less dusty due to replacement of the old insulation and ductwork. We highly recommend Faught Service for anyone looking to build a lasting relationship with your HVAC provider.

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  Timothy Damron

  5.0

  I have been using Faught for years to service my existing A/C and had been very pleased with their service. This spring it was time to replace the 24 year old unit. I ended up using Faught again for installing a new unit and could not be more pleased with the experience. I had never before purchased a new central A/C so I did a lot of research and had lots of questions. My sales rep Brandon Faught spent over an hour patiently listening to, and answering all my questions. Once I made the purchase decision, Brandon told me in detail what would happen next and when. Everything happened exactly as he said it would. I have a great new A/C system which is far quieter than the old one and I got it at a good price.

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  Response from the owner

  Thank you Timothy. We appreciate your business! We hope you get many years out of your quiet new system.

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  Chris Thomas

  5.0

  We had Faught Service Company replace our ancient HVAC system - after getting some quotes, their prices were very good. We also really liked Brandon, who’s clearly very knowledge; I’d read about things like duct leakage, air exchange, thermostat options etc and he helped us understand which factors matter in our house. The crew who did the actual installation were also excellent - polite, professional, careful to protect the floors as they moved heavy HVAC equipment, and they left the house immaculate.

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  Response from the owner

  Thanks Chris. We appreciate your business and hope you get years of good service out of your New Lennox System.

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