Coastal HVAC Supply
Rundberg, Austin, TX

Coastal HVAC Supply Reviews

4.4 stars based on 8 reviews

Featured Comments:

• K

  Kim Parker

  5.0

  These guys were great! I am not an HVAC contractor but a home owner who knows enough to be dangerous. I had to buy a new contactor and did not know exactly what I needed at first but these guys were extremely helpful in helping me identify the problem and selling me the right part to fix the AC unit. I can not say much of anything about the other supply house that starts with G and rhymes with anger. Thanks Coastal for helping me out! It makes a huge difference when you can talk to people who know what they are talking about.

• J

  John Beckerley

  1.0

  Called this supplier to inquire on the price of a furnace control board, I told the guy up front I am a home owner and needed the price to make sure I was not getting ripped off by the HVAC company working on my furnace. I know they can't sell me the part because I am not a licensed hvac tech, BUT all I wanted was the price. Guess what he would not tell me the price OR give me a reason why he would not. Why have a phone to call them if they don't deal with the general public? Hell why answer the phone at all. This sounds very Good Ol Boy network to me. When you read the review from another person they sold him a contactor , an electrical part as well and he was a home owner. No transparency at all. Now I can order this part on line but I wanted to give the local guy a shot, opportunity to make a buck! This is not rocket science folks, just to ask for a price apparently was to much to ask! I completely understand the wholesale process and why it exists but to just be shady about what your retail price would be and not allowing a consumer the "privilege" to attain knowledge and allow the common person to know if they are being ripped off by a HVAC contractor is as deceitful and despicable as it gets. No wonder the industry is so despised and seen as un-trust worthy!! I wouldn't mind if they have two prices, a contractor price and a retail price, just be fair and honest, or tell a customer that they only sell to hvac contractors upfront and be done with it. Most folks cringe at the thought of having to call an HVAC company in the first place and now to learn the support system and parts suppliers are just as un-trust worthy. These old school folks need to be fully aware that the consumer has intelligence and the world wide web as a info source. No wonder the brick and mortar folks are losing ground! Oh I did find an honest company that would tell me the price and I was being ripped off as the price of the board is $140.00 retail and not $580.00!!!!!! I will rip that HVAC company separately in writing to the Texas attorney general!

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  Response from the owner

  I am sorry you left us a poor rating even though we are wholesale only. Thank you for your feedback!

• J

  Joey Schröter

  5.0

  One of the only hvac suppliers open on a Saturday during the off season. Thats enough reason for me to give 5 stars

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