Family Heating & Air - Pensacola
Burgess, Pensacola, FL

Family Heating & Air - Pensacola Reviews

4.8 stars based on 1662 reviews

Featured Comments:

• B

  Brandy Bowers

  5.0

  I needed a new system installed and called Family Heating & Air. Dakota and Landon did a fantastic job! They were professional, courteous, and polite. However, the most important thing to me is that they took their time and made sure the job was done right. I would highly recommend this company to anyone needing great service with employees who go above and beyond for their customers.

  ---

  Response from the owner

  Thank you for choosing Family Heating & Air for your system installation, Brandy! We are here when you need us.

• J

  Justin Somma

  5.0

  I reached out to Family Heating & Air to do some preventive maintenance on our unit. My wife and I built our home six years ago and we have not had any issues with our system, but we neglected the preventive maintenance due to our busy lifestyle. Anyways, Family Heating & Air sent Joe to my house this past Sunday (3.27.22) to look at our unit and give it a tune up etc. He was very professional and knowledgeable about our unit. He took the time to talk and even educate me on the “life cycle of traditional A/C units” and what to expect if you maintain a preventive maintenance schedule. Joe is a rock star and an awesome asset for Family Heating & Air!! I look forward to working with him in the future, since my wife and I signed up for the annual protection/Preventative maintenance plan , so we can really maximize the lifespan of our AC unit, thanks again Joe!!

  ---

  Response from the owner

  Thanks, Justin, for the great review!

• C

  Cristina Parsons

  5.0

  Derek was incredible! He walked us through some issues we were having and answered questions we had! He’s actually the only one who checked as much as he could in the attic too! Very thorough and did not leave without us feeling comfortable with how to deal with the temperature settings and all of the other questions and issues we had. We also discussed the different temperature issues between rooms. We chatted about adding another register in our living room due to the heat, but we decided to hold off due to limited space and the complexity of our available room. Very kind, professional, and personable too!

  ---

  Response from the owner

  Thank you for letting us know how your service visit went, Cristina!

More reviews (2)