Fai's Car Care, LLC.
Hartford, Unit A Portsmouth, VA

Fai's Car Care, LLC. Reviews

4.9 stars based on 44 reviews

Featured Comments:

• D

  Daniel Apahidean

  5.0

  My girlfriend's car was having issues with the caliper so we took the car to Fai's Car Care to have it checked out. Fai was very quick to figure out what was wrong with the caliper and make the necessary repairs. Very professional and honest service, 10/10

• R

  Raymond Isbill

  5.0

  We feel blessed that our car broke down just a mile from Fai. Driving back to our Airbnb from Norfolk our Jeep overheated so we quickly pulled off the highway to let it cool down. We added extra coolant and water to the system but it still wasn't working. Called a few different shops with no luck. Then we found Fai. He was obviously busy but told us to limp down to his shop and he would take a look at it. Turns out we had a busted radiator and a bad thermostat. We were preparing to find a way to get back to Rocky Mount NC when he said he would try to get us fixed fast. We were expecting a few days at least but we stayed an extra night. The next morning we got a call saying our car was ready to go and we couldn't believe the price for such a quick turnaround. This man went out of his way and probably stayed up all night to help this veteran and and my wife get back on the road. We truly feel blessed because had our car broken down just one exit before or after we would most likely have had a much different outcome. I would honestly drive the 3 hours from Rocky Mount to have more repairs done by Fai in the future.

  ---

  Response from the owner

  Thank you Sir for the wonderful review, and I am blessed to have the opportunity to service your vehicle and very grateful that I could get you back on the road. I would be glad to have your return business. GOD bless and have a wonderful day.

• E

  Elle

  3.0

  He was willing to make time for me to bring my car in to be checked on a Saturday because it was overheating. Although I didn't use his services because I felt very uncomfortable about him pouring coolant into my car when it was already overheated and extremely hot . As far as I've ever been told you are supposed to let your car cool down before putting any liquids into it. So that's why I chose to take my car elsewhere.

More reviews (7)