F M Berkheimer Inc
Grove, Mechanicsburg, PA

F M Berkheimer Inc Reviews

4.8 stars based on 44 reviews

Featured Comments:

• D

  Daniel Shade

  1.0

  Estimate was very thorough. I was excited for the installation. Day of installation everything went south quickly. 1 hour late. 1 of the 3 technicians acted immature with comments and jokes while walking down the job with them. Told me I was was going to be left without heat until the following day. I told him that was unacceptable and not what I was told. I contacted the owner and told him of my experience and wanted this employee to go. I told them they can continue or reschedule without this employee. They stated that wasn't possible and he would correct his behavior. I decided to not continue further with them.

  ---

  Response from the owner

  Daniel, while I am sorry for a personality clash that I cannot explain, based on your review I feel that I must respond as I am the person who spoke with you last and remember our conversation differently. Our crew was 10 minutes later than my quoted arrival time due to traffic. After both phone calls the morning of and the level of difficulty getting to the point of installation, I figured it was best to agree when you just wanted “them gone.” We pride ourselves on great customer service and get glowing reports on our employees daily. I am honestly sorry about how this situation transpired and hope that you can get your system replaced quickly.

• S

  Scott Minnich

  5.0

  The company gave me a very good price on a new furnace, they installed the furnace BEFORE the estimated time the furnace installers were professional and clean and the furnace is working great ! Can't ask for more ! I heard about the company through my mother who had used them for years before she moved to a place that isn't serviced by the company. Very happy and would highly recommend !!

• B

  Ben Saylor

  5.0

  We recently switched from electric to gas and decided to go with FM Berkheimer for the install. The Berkheimer team has been fantastic. They offered top of the line products at a price point their competitors couldn’t match despite offering lower quality equipment. They were meticulous during the install and respectful to the family and pets during the multi day process. They have been responsive to questions and ensured we have been satisfied throughout the project. Make the switch.

More reviews (2)