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Gregg County Fairgrounds

Provider of HVAC, plumbing, electrical & other building materials for contractors & homeowners.

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Coburn's of Longview

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Gregg County Appraisal District

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Boys & Girls Clubs of the Big Pines: Gregg Co. Teen Center

This page contains information about ETR East Texas Refrigeration Air Conditioning & Heating in 281, Longview, TX which locates in your neighborhood. You can discover detailed info of the hvac repairing service like opening hours, addresses, phone numbers.

ETR East Texas Refrigeration Air Conditioning & Heating in 281, Longview, TX | HVAC Near Me

Wouldn’t you know it, had a hard freeze and heater went out. ETR quickly diagnosed the problem. Not their fault, but supply chain issues delayed installation a week! Luckily, Brian said we could run it while we were there so we could watch it. Actually enjoyed sleeping in the cold like I did in the house I grew up in! Wife and dog didn’t though! All good now. Think I’m getting the service agreement this time.

Dear Matt, Thanks so much for taking the time to share your review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We're here for you anytime!

In 2014 we upgraded our a/c system to a Trane. The ETR company services our system and we have been absolutely satisfied with every contact we have ever had with the company from the very helpful office personnel to the very competent and professional services staff. We are totally committed to using ETR and recommend them.

Hello Roger, We're delighted to hear about your 5-star experience! We appreciate your loyalty. It's wonderful to hear that our team has been able to provide exceptional service for you. We really appreciate the recommendation. Please let us know what we can do for you in the future.

Dylan came out to do a basic service check on our residential system. He was thoroughly professional, yet personable and friendly. The whole encounter seemed more like a friend or family visit than a service call. He is a very knowledgable and skilled technician, and explained everything he was doing. We decided to purchase the ESA in large part because of the impression Dylan left. Very impressed.

Hello Jonathan, We're delighted to hear about your 5-star experience! We are happy to know that Dylan was able to provide exceptional service for you. Please let us know what we can do for you in the future.

Keaton did a great job diagnosing the problem with my Trane heat pump. They got me a new replacement compressor in less than 36 hours. Keaton and Blane installed it very efficiently and it's running perfectly! I am delighted! Great service from friendly folks! Can't beat that!!

Hello Jimmy, Thanks for choosing us and taking the time to leave us a great review! We are happy to read that Keaton and Blane has been able to provide exceptional service for you. Please reach out to us if you need anything in the future.

The company showed up on time and the crew was friendly and professional!  Liked working with them!  The installation for our power and AC looked great and they finished up in showing us about where to install the filter and what they thought was the best kind!  Would use them again and I give them 5 Stars!!!!

Hello Phil, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us if you need anything else.

Problem was heat strips tripped Circuit Breakers when they were called on to produce heat. Turns out that when these two units were installed last April, I should have been told to install two additional 240 electrical lines to the units in order for the heat strips to function properly. The technician quickly evaluated and troubleshooted the units and after wires were run by electrician, hooked them up to both units and now have no issues.

Dear John, Thanks so much for taking the time to share your 5- star review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We're here for you anytime!

Aaron Miller was very courteous and knowledgeable.  He performed a heat load analysis for my three AC/Heating systems.  He provided information that was pertinent to my home as one of my systems is being replaced through my home warranty.

Hello Lorrie, Thanks for choosing us and taking the time to leave us a great review! We are happy to read that Aaron has been able to provide exceptional service for you. Please reach out to us if you need anything in the future.

I've been a customer of ETR since 2018.  They installed my initial system and I've been an annual maintenance customer since the initial service check process expired.  Worth every penny in my opinion.  They come out and do a professional grade inspection and cleaning and explain everything they did twice a year.  I've had a few different service people but they have ALL been extremely professional.  The part I like the best is that they aren't here to upsell you on stuff when they are doing the maintenance.  They will tell you if something may need to be replaced in the near future which is awesome as you can plan for it.  I was very impressed with Bryar, who handled my call today.  I would DEFINITELY recommend these guys.

Hi Jeff, Thanks for choosing us and leaving such a great review! It's great to know that we have been able to provide you with the highest levels of service over the years. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again!

i have been using ETR for 3 yrs now. Solid outfit with very knowledgeable and proffessional people.  they are keeping my old equipment running in peak performance . Best value is buying their maintanece contract. its a game changer.  just had dylan wall perform my maintanence and he found 2 burned contacts outside on the heat pump. life saver.  theyve literally rebuilt my inside unit from spare parts ( factory parts) that were thought to be out of production. it tookem about 4 months to find the parts but they did and saved me $$$$$$ .  my system runs like a well oiled machine AGAIN!!!!! thanks ETR. costumer for life.

Hey Mike, Thank you for taking the time to share your review. We love that you have had such a great experience over the years! Thanks for sharing what a value or maintenance plan is. As always, our team is here for you. Please let us know what we can do for you in the future.

Austin was very professional, courteous, and informative about the life expectancy of our 17yo HVAC system while performing the semi-annual maintenance. He took the time to answer questions and offer further information when and if we get ready for a new, more efficient system.

Dawn, Thanks for choosing us and taking the time to leave us a great review! We are happy to read that Austin has been able to provide exceptional service for you. Please reach out to us if you need anything in the future. We're here for you anytime.

ETR East Texas Refrigeration Air Conditioning & Heating
281, Longview, TX

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ETR East Texas Refrigeration Air Conditioning & Heating Reviews

4.9 stars based on 617 reviews

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