Coburn's of Longview
TX-63, Longview, TX

Coburn's of Longview Reviews

4.8 stars based on 37 reviews

Featured Comments:

• G

  Ginny Howard

  4.0

  I need inexpensive sinks for rental property and they're out of stock.. 🙂 it said there were 26 on one of them and 600 something on the other when I clicked the look at the details that said you were out of stock at your store. I was looking forward to doing business. Maybe next time. Prices are good!

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  Response from the owner

  Hi Ginny, I am assuming what you were looking at was our complete stock throughout all of our locations and warehouses. If your local Coburn's does not have that item available for immediate pickup then they can have it transferred from another location free of charge! It usually only takes a few business days to arrive. I would suggest contacting your local Coburn's directly and they can give you more details to let you know how quickly the item could arrive at your local Coburn's. Coburn's transfer material daily between all of our locations for quick service. I hope we can help you.

• J

  Jody The Human

  5.0

  Mike Hardeman is awesome. He goes above and beyond to make sure I got whatever I need. 10 out of 10 best customer service out of any supply house. All the guys there are very helpful and know their stuff. P.S.A. give Mike Hardeman a big fat raise!!

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  Response from the owner

  Hello Jody, Wow this is a wonderful review for you local Coburn's of Longview location. We are thrilled to know that you salesperson are offering you awesome service. We will be sure to share this with Mike's manager and the team in Longview. Thank you for sharing your experience with others and let us know what we can do for you in the future.

• B

  Bobbie Musgrove

  5.0

  Stopped in Coburns for an O ring for my kitchen faucet. Didn't have the part number or anything but a picture of my faucet. One of their employees, Wes, looked at the picture and figured out I have an American Standard faucet and started looking on the computer for my part. He called American Standard and got no answer. He took my phone number and said he would contact me when he got an answer about the part. He did just that and ordered the part and it was shipped directly to me at home. Now it was a very inexpensive part, so it would have been easy for him to say we don't have and sent me away. I think he went out of his way to help me and I am so very grateful. If all the employees there are like Wes, then it is truly a great place to shop. I will go to them with all my plumbing needs from now on.

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  Response from the owner

  Wow! That is great customer service by Wes. Thank you for letting us know that he did a great job helping you find the part needed for your faucet. We appreciate you taking the time to let us know about your experience.

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