Enertech Global
Elm, Greenville, IL

Enertech Global Reviews

3.3 stars based on 7 reviews

Featured Comments:

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  Steve Denegri

  1.0

  My wife and I have had a very unpleasant experience with Enertech. So much so that we feel it is our duty to make anyone considering purchasing their products to know the risks. We built our home in 2010 with an upstairs and downstairs geothermal unit by Enertech. Both have dual-stage ground source heat pumps. These units require such frequent repairs that we joke with our service tech that he should have his own parking space at our home. In eleven years, we can only think of one year when we did not make a service call. With Enertech products, any electricity savings from geothermal HVAC are basically offset by repair costs. Just today, we learned that the coil in the upstairs unit has a leak and will have to be replaced. This makes two coils in the upstairs unit that have corroded in about 11.5 years. Downstairs, we had to go to coil #2 after just 8 years. To design a coil that has such a short life is no accident. This was intentional. Most coils last 10-15 years. Enertech's last about half that time, by design. We would recommend you avoid Enertech products of any kind.

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  Richard Goulette

  1.0

  As you have seen from 1/2 of the reviews, Enertech has some major warranty issues. They sell some of their units to outside contractors. They do this to get around a warranty for the homeowner. The homeowner does not get a standard warranty on these sub-par units. I found out about this when my contractor would not reply to my calls after it shortly broke down shortly after installation. When I called MES (on recommendation from Enertech), they said they would come to my home to service the unit under warranty. When they arrived, they said that it would not be under warranty because I did not buy it from them. And, I have no warranty from Enertech because they did not sell it to me. They sold it to a contractor. There loophole get out of warranty on their units. And, yes, it breaks down a lot.

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  Christine “Tina” Frey

  5.0

  I think Mr. Hewes' review of Enertech Global is unfair. From our own experience in northeastern Pennsylvania, the true issue is with the distributor, not Enertech Global. In fact, the CEO, national residential sales manager, and regional residential sales manager of Enertech Global all took direct, personal interest in our situation. If that isn't great customer service, I don't know what is! We love our GeoComfort system and would recommend it to all of our family and friends without hesitation.

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