Dyess Air & Plumbing
Persimmon, Bluffton, SC

Dyess Air & Plumbing Reviews

4.9 stars based on 855 reviews

Featured Comments:

• B

  Barb Holben

  5.0

  My heating and air system needed replaced. The sales representatives, Nick Levy and the Project Manager, Josh were very professional and definitely presented various options of replacement heating and air units to match both the quality and price points that matched my needs. Nick followed through during the installation of the units on site to make sure that everything went smoothly. The technician's , Dave and Janson were very polite, proficient, and professional in installing the units. They arrived on time and kept the work areas clean throughout their work time. Thanks for the great work. Barb H.

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  Response from the owner

  Thank you for recommending us, Barb. We're so glad to hear that you were so pleased with Nick, Josh, and the rest of our team. They are true professionals at what they do and we are so lucky to have them on our team. We are thrilled to hear that they provided such great service.

• K

  Kathy O

  5.0

  I was very impressed with Josh Roper and the installation team. Josh was very knowledgeable and answered all of my questions, and I appreciated his response time, both in scheduling and in answering subsequent questions. The techs on the installation team were courteous and professional and provided excellent customer service. We are confident in the quality of our new mini split system and are so happy to have comfortable temps in our bedroom and sunroom!

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  Response from the owner

  Thanks for recommending us, Kathy. We really appreciate you taking the time to leave such a great review for your Comfort Consult Josh! We are thrilled to hear he and the team provided such great service and will pass this along to our team.

• C

  Chris Tidd

  1.0

  I would give this company zero stars if I had the opportunity. I had an appointment scheduled for Friday 12/3/21. They were a no show. Called today, Saturday 12/4/21 and could only get through to a receptionist. They said they would pass on a message to a manager. Two hours later, still no call back. Called again, all they could do is pass on another message. If I can get them here today, I will have to see if they are going to try and charge me the after hours/emergency rate instead of their regular rate. Totally not professional and inexcusable. Just an example of how poor the service industry is around here, and another reason for leaving this state.

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  Response from the owner

  Mr. Tidd, thank you for taking the time to leave us a review. We understand that you spoke with our dispatcher this morning but we wanted to apologize again for the scheduling error. If there is anything we can do to turn your experience around, please give us a call.

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