Dring Air Conditioning & Heating
Lacy, Carrollton, TX

Dring Air Conditioning & Heating Reviews

4.8 stars based on 184 reviews

Featured Comments:

• J

  Jonathan Robinson

  5.0

  Great thorough duct cleaning and repair service! Dring came out to provide an estimate on air duct cleaning. They were incredibly through and provided context and answered questions throughout the inspection. Keith, the inspector also was kind enough to change one of my filters that was long overdue. While the estimates they provided were not cheap, they appeared thorough. Dring was also willing to work with us to add options we wanted or remove things we didn't. Updated 1/17 - When the guys came out to do the work, the crew was incredibly nice, respectful, considerate, and responsive. I had them do deep cleaning, brushing / vacuuming, and sealing on all the vents plus an install of a new plenum into my upstairs furnace to replace some incredibly shoddy work done by a certain letter#number AC company that was rigged up prior to me moving in the house. When the crew arrived, they were right on time, they asked before they did things or if they could touch or move things. Plus the work they did seemed really thorough, and if they had questions they always stopped to ask me throughout (without being obtrusive or imposing). When complete, they showed images of the work when they done. The one call-out for this group was that I felt we missed an end-of work walk through for all the rooms. The pictures were great, but if we had done the full walk through I feel we may have caught the two spots where they missed cleaning up / vacuuming up two clear spots of debris (one being a spot they forgot to grab their drop cloth). Neither was anything major and neither was enough to drop the rating below 5 stars. All that said, I'd recommend this company. It can be a little bit on the higher price side, but the work seemed worth it!

  ---

  Response from the owner

  We appreciate you sharing your experience with our team, Jonathan! We are committed to providing excellent customer service and are pleased to hear that we delivered on our promise of excellent customer care. We appreciate your business and look forward to working with you again.

• M

  M.K. KING

  5.0

  Phenomenal service from A-Z! Our AC/heat went out on a cold winter day, we called late after hours and a service technician by the name of Sanchez came out. Sanchez not only figured out the issue, he took his time explaining the logistics of his service and options moving forward to help prevent the system from going out again. “Giving Dring a ring was the best thing!” Sanchez is a vital asset to the company and would recommend him to come out every time! Thanks Dring, you did your thing!

  ---

  Response from the owner

  Thank you so much for sharing your positive experience with us. We know your time is valuable, so thank you for leaving us a positive review. We truly appreciate your feedback and look forward to serving you again.

• J

  Joann Trubatisky

  5.0

  Alfredo Ramos was the service technician that came to my home. He was very professional, very knowledgeable and a very nice person. He was here for the yearly inspection of my unit. He knew exactly what to do. He noticed that I had a few issues going on with my unit .He took his time and show me the problems he had found. Alfredo took his time and sat with me and went over a few different options. If there was an option for 10 Stars he would have gotten that from me. Thank you Alfredo.

  ---

  Response from the owner

  Joann, thank you so much for this incredible feedback about Alfredo. We love having him in our family and this is exactly why. Taking care of you and making sure you are educated about what is going on in your home is exactly why we do what we do!

More reviews (2)