Douglas Mechanical Services, Inc
Rod, Berlin, CT

Douglas Mechanical Services, Inc Reviews

4.7 stars based on 31 reviews

Featured Comments:

• C

  Carina Using

  5.0

  I live in Old Lyme, but I am a single mother who tries very hard to keep on top of maintenance on my house. That being said, I was mortified when I thought my boiler had seen its last days. I called based upon a reference from a family member and I honestly can say I couldn’t be more impressed. Not only was Bobby, (the repair technician), brilliant, but he was honest and truly tried to find the most affordable way to get some more time out of the boiler I have, when I am sure many companies would have simply tried to sell me a new boiler. Not only was he fast and knowledgeable, but he was kind, courteous, and made sure that everything was up to my expectations before he left. Despite the work that he did being a messy job, you would have never known he was even there. I truly am more impressed with this company and this technician than I have been of any company in a long while. I highly recommend them. Thank you so much for making me feel like a valued customer all around!!

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  Response from the owner

  Thank you for the wonderful review! Taking care of our customers honestly and affordably is what we always strive to do.

• W

  Whitney Shackford

  5.0

  So easy and professional to work with from start to finish. We contacted them for a quote to replace our very old heat and A/C unit. Jill worked with us to be able to finance and stayed on top of everything. The level of communication and dedication to their customers is phenomenal. It took 2 full days to install and the workers were very polite, courteous and professional. They did a great job cleaning up after themselves and I wouldn't use anyone else. They know how to make sure the job is done right and by the right people.

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  Response from the owner

  Thank you Whitney for the wonderful review! We're glad everything worked out for you. ~JIll

• A

  Alex Andrews

  5.0

  I first used Douglas for routine furnace maintenance on a referral from my brother. I was impressed enough the first time their guys came out that I have had them back 2 additional times for different furnace/heating system repair issues (we have an old system). They charge fairly, have always been responsive and have performed high quality work. It's nice to finally have a GO-TO heating system company instead of having to call or ask around.

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  Response from the owner

  Hello Alex, thank you for the great review! We're glad your happy with our service. We hope we can meet your mechanical needs for years to come! ~Jill

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