Double R Heating & Air Conditioning LLC
University, Spokane Valley, WA

Double R Heating & Air Conditioning LLC Reviews

5 stars based on 25 reviews

Featured Comments:

• s

  sarahburgi

  5.0

  Not only were the office people kind, understanding, and informative on the phone, they really took the time to answer all my questions and get all the information. They were prompt in calling me back, setting up an appointment in a more than reasonable timeline (better than the other companies I called). Their field tech was knowledgeable, on-time, polite, and knew what he was doing. He explained everything he was doing and why. He offered tips and tricks for doing self maintenance and did not force additional business on me. I would highly recommend this company to everyone! Customer service that couldn't be beat! Reasonable priced! Informative and caring. I will be using them to service my AC!

• J

  Jennifer de la Haye

  5.0

  Double R came out to both look at our furnace and provide a bid for AC. Our furnace, it turns out, is too powerful for our ducts and was causing problems. George from Double R is the first person to discover this, even after several others had looked at it. George has been professional, smart, thorough, and honest. Their bid to fix our situation and provide an AC wasn't the most expensive bid, but it also wasn't the cheapest. We chose Double R over a less expensive company because of their knowledge and professionalism. I trusted George when I felt like I couldn't trust some of the others who came out and took a look. They're a family business and have been doing this for decades. You can trust these guys!

• B

  Bill Stonebraker

  5.0

  RR installed a replacement water heater for us on Tuesday, January 12, 2021. Not only were they the low bid, their service was outstanding. For several days, they tried to find a vendor who had a energy star tank to install from one of their wholesalers, so we wouldn’t have to pay retail for a tank. No one had one. Failing that, they found a non-energy star tank that appeared to have the same UEF rating & was eligible for a rebate from our power company. On the day of service, they came out promptly when they said they would be here, finished an hour earlier than they said it would take, and did a flawless job of replacing the tank. No water to clean up, no mess, perfect. Several days later, when it became apparent that the power company did not believe that the tank was eligible for energy star rebates, they made good the rebate because they were the ones that supply the information we had acted on. This was before I said anything about reading them on Google. This company is reputable. I trust them for any future work they cared to bid on.

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