Direct Home Services | AC & Heating Repair, Middlefield CT
Main, Middlefield, CT

Direct Home Services | AC & Heating Repair, Middlefield CT Reviews

5 stars based on 50 reviews

Featured Comments:

• D

  David Sanchez

  5.0

  Direct Home Services was great to work with! Professional, timely, efficient, clean and friendly!! Very helpful and informative. Rives Jackson and technicians were honest through the entire process. Explained in detail what I could expect and delivered on every aspect. Rives came and checked on job when it was finished and made sure everything was completed to my satisfaction. As well as check in a few days later to make sure everything work as expected. Will continue to work with them and recommend to any one.

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  Response from the owner

  Thank you David, we appreciate the opportunity and the kind words. We are a phone call away whenever you need us. Thanks again.

• S

  Stefanie Ozga

  5.0

  My husband and I are truly appreciative of the quick response and turn around time in getting our new heating system installed! We were without heat for over two weeks downstairs and had called other companies and getting nowhere in terms of servicing. Rieves and Direct Home Service staff were prompt in coming in to assess the issue and install a brand new unit within a couple of days. We are very happy that the install was completed in one day and we now have heat for the upcoming storm this weekend!! Thank you so much!!

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  Response from the owner

  Stefanie, we are thrilled we were able to get your system installed before the storm. Thank you again.

• k

  katie o'neil

  5.0

  Fantastic! Highly recommended! Honest, professional, straight-forward, knowledgeable, reliable, conscientious, and empathetic are just some of the words I'd use to describe Mike. He did an amazing job. He showed up promptly, he was wearing a mask (something I especially appreciate with a little one at home), he quickly figured out why we didn't have heat, and was then able to make the needed repairs immediately. He also identified an emergency situation with a failing expansion tank and made the needed replacement so we didn't end up with a flooded basement next week. Wonderful experience all around!

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