Valley Oil
Brownstone, Portland, CT

Valley Oil Reviews

4.3 stars based on 253 reviews

Featured Comments:

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  Debi Messina

  5.0

  We have been a customer of Valley Oil/HOP Energy since 1989. Obviously, having been associated with Valley Oil/HOP Energy for over 32 years just about says it all. They are a great company. Always a pleasure to either speak with them on the phone or in person with our service tech. I would recommend them to anyone looking for a full service heating company.

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  Response from the owner

  Thank you for your kind words Debi. We take pride in providing our customers with the best service possible and appreciate you taking the time to share your experience with us. If there is anything more, we can do, please let us know. Thank you for being a valued Valley Oil customer.

• P

  Pete Rowland

  5.0

  Outstanding Customer Support!!! I've been using Valley Oil for several years, and never been disappointed. No surprises, no difficulties. The last thing I want to worry about is keeping track of heating oil consumption or calling around for a delivery. Annual contracts are very competitive too. These guys are pros.

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  Response from the owner

  Thank you for your kind words Pete. We take pride in providing our customers with the best service possible and appreciate you taking the time to share your experience with us. If there is anything more, we can do, please let us know. Thank you for being a valued Valley Oil customer.

• J

  JOSE Rivera

  4.0

  This posting is for the work that their representatives they are knowledgeable friendly courteous understanding and many wonderful things that I like to say about the ladies and gentlemen that answers phones the oil drivers act. About Vally Oil I Have had them for13 years. Never had a complaint never complained to them about anyone.But the other day I got a call in the car to let me that they would have to raise up the amount. That we signed on the contract for. To an extra $85.We came to the conclusion of being able to pay a lesser amount .I wonder if this also has happend to all there other customers.

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  Response from the owner

  Jose, We're sorry to hear about your less than satisfactory experience with Valley Oil and hope that you will accept our sincerest apologies. Please send us a private message with your contact information so that we can reach out to you directly. If you prefer to speak with us in person, please call us at (860) 342-3500. We'd like to the opportunity to resolve this issue and win back your trust in Valley Oil.

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