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J & J Mechanical, Inc.

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CE (Carrier Enterprise)

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North Carolina Heating & Air Conditioning

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United Refrigeration Inc

This page contains information related to Delcor Inc. Heating Cooling Plumbing in Turnbury, Greenville, NC which locates in your neighborhood. You can discover info of the hvac repairing service like opening hours, addresses, phone numbers.

Delcor Inc. Heating Cooling Plumbing in Turnbury, Greenville, NC | HVAC Near Me

Grant was amazing!  He was very knowledgeable, but also, friendly, helpful and kind.  We had been using a different company for HVAC maintenance.....and I will tell you we are so glad we changed to Delcor!  They are amazing.  But, don't ask for Grant.  He is mine!

Thank you Joann for your wonderful comments about Grant.  Unfortunately, you will need to share him with the rest of our customers.  Please let us know if we can do anything else for you.

Used for gas hot water heater replacement - went from traditional to tankless unit.  Was an urgent need and I did not get estimates from others, so I do not know how they compare from a price standpoint.  However, I absolutely cannot complain about the quality of the work or the service.  Joseph was the plumber who did my install and he took time to ensure that the extensions to the water line and gas line that he had to run were well secured and visually appealing (in other words - the install was very thoughtfully done and he didn't just take the easiest route like many would do).  I did not make any requests in regards to how the unit was installed, so that really attests to the quality of the work that Joe does.  Again, I cannot speak to the cost of the job.  If it was not an urgent need I might have shopped around a little bit first, but after this experience the savings would need to be substantial for me to go with someone else.

Thanks Chris.  We are glad we were able to get this job done quickly and that you were pleased with the quality of work that Joe did installing your new Tankless Water Heater. We hope you enjoy your new system.

Awesome Company! They installed new AC/Heat pump for us and if there is a problem they respond quickly and have the problem. We are Deaf and we are able to use text for any questions or services needs. I am very impressed and happy with their services!

Thanks Rob.  Glad we are able to accommodate you and handle your equipment replacement. As always, text us if you need anything.

I reached out to the company to inspect the heating and air in a home we plan on purchasing. Appointment was easy to set up and the tech (Justin) even showed up a few minutes early. He was thorough and very informative. Will definitely be using their services again in the future!

Thank you Robbie.  We appreciate your business and good luck on the purchase of your new home.

UPDATED: 2/7 - The service manager called Monday morning to discuss my concerns. Steve was very professional and genuinely interested in my the issues raised in my review.Based on the  timely response by Steve,  I will definitely consider Delcor in the future with any HVAC needs.

Posted 2/6 - I called Delcor for HVAC service based On a neighbors recommendation. My heat pump was adequately heating, but not cutting off as expected once it reached the desired temperature of 65° (night time temperature above 40°).

Justin was the first tech that came to check the unit. Per his notes "he found the system operating normally" and only made a modification to the upstairs zone damper to allow proper airflow downstairs. The system had been operating with the dampers set as they were before Justin arrived for over 6 years. The charges were $100 standard labor and $25 truck charge. Needless to say, the problem persisted with the unit not cutting off after reaching the set temperature.

Nick was the second tech who came back to inspect the unit. He found a short in the auxiliary heat panel. There was no charge for this visit because Justin had failed to realize the problem part on the initial service call. Nick ordered the part and informed me Delcor would call when it arrived.

Casey from Delcor left a message   Thurs the part was in and someone could either come that afternoon or Friday morning. When calling back to Delcor, Casey was at lunch so a message was given to another person at Delcor for a tech to come Friday   morning. At approximately 9 AM Friday Casey was called to inquire when to expect the service tech. Unfortunately, Casey had not been given a message on Thursday to send a tech Friday morning To install the auxiliary heat kit.

After the phone call to Casey, Grant came Friday and successfully install the new part. Charges for services this day again included the $100 standard labor, $25 truck charge, and part fee. Thankfully, the heat pump is back to running normally, even with the much much colder dip in temperatures.

Note, between Justin and Nick's service calls, I reached out to Delcor management and received a timely call from Casey regarding my concern. Casey was very responsive, understanding, and professional each time I spoke with her. The 3 star rating is due to the initial tech's inability to diagnose the problem and the lack of communication when a message was left for Casey. Also, the standard $125 fee for each service call appears slightly higher than other HVAC companies I subsequently reached out to.

Thank you Laurie for taking the time to write such a detailed review.  I am so sorry we fell short in some areas but glad we exceeded your expectations in others. Without feedback from our customers, we don't always know exactly what is broken and how to fix it.   I know my service manager has reached out to you and hope we have another chance to earn your business back.  Please feel free to reach out to us if we can assist in any other way.

We were notified precisely at the time of our scheduled appointment that He was on his way, Grant was punctual and courteous. Grant was informative and thorough about today's maintenance. He has always exhibited a professional manner in we respect.

Thank you Peter for the outstanding review on Grant.  We love to see our team members delivering on our "Service Professionals" moto.  Please let us know if we can assist with any other HVAC or plumbing needs.

Delcor is an excellent company. I have a service contract with them that I pay monthly and they come fall and spring to service my HVAC unit. It catches things before anything serious happens. All the service people I have had have been very good. Richard Scott is the best. I just had my unit serviced by him for the winter and it is working fine. I highly recommend this company.

Thank you Lynn.  We are thrilled that you are taking advantage of our low monthly payments on our Maintenance Agreements.  I will make sure Rick is recognized for his hard work.  Please let us know if we can do anything else for you.

I came  home to find my AC was not working, and my thermostat was broken. KC scheduled me quickly and Grant came to install a new thermostats. He went above and beyond, making sure the new smart thermostats were set up and showed me how to use them. He double checked my system to see if there were any other problems, changed my filters, and handed me my packages from the front porch! This young man was wonderful! So professional and knowledgeable. Thank you!

Thank you Denene for recognizing Grant and his work.  We try to install a different level of service for our team members and it seems Grant was able to deliver that for you.  We appreciate your business and look forward to our next visit.

Delcor is an excellent company!  The technician Justin just recently came to perform my fall maintenance check up.  He was on time, was very nice and professional.  All was great, as it has been for every maintenance check I have had performed.  I 100% recommend Delcor.

Thank you Judy for taking the time to complete a review and we appreciate your business as a Maintenance Customer.  We are so happy that you are 100% satisfied with our services.

We recently purchased our house and had received recommendations for Delcor from our neighbors. The first time we turned the heat on, it didn't heat as expected (prior owners had installed less than a year before)  Delcor dispatched a tech quickly.  Justin was awesome!  He quickly identified an installation issue, corrected and took the time to explain what was done. Will definitely use again.

Thank you for trying out Delcor and so happy that your neighbors recommended us.  Congrats on your new home and let us know if we can assist with anything else.

Delcor Inc. Heating Cooling Plumbing
Turnbury, Greenville, NC

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Delcor Inc. Heating Cooling Plumbing Reviews

4.7 stars based on 292 reviews

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