DCAC Air Conditioning & Heating
Gaines, San Diego, CA

DCAC Air Conditioning & Heating Reviews

3.4 stars based on 5 reviews

Featured Comments:

• D

  D “roydon”

  5.0

  Don explained our architect plans and best way to add our AC system. Spent almost 4 hours chatting afterwards! Great time, did our previous house (two 4-ton units)

• M

  Mohamed A.

  1.0

  Warning: Don’t use this company to work on your AC system! They don’t take responsibility for their techs work. I had an issue with my heating AC system where it was creating excess condensation which was causing a leak from the unit when cool air flow would be on. So I contacted American Home Shield my warranty company to send someone to fix the issue. The sent me DCAC Air to service my unit. Upon coming to my unit the stated they needed to insulate the piping that was causing the condensation and clear the line of any debris. Which was fine by me. After they were done my tenant who was on site stated they never turned on the system to make sure the leak had stopped after their fix and left a mess after the work was performed. I informed him to turn on the system and check that the work was performed adequately. Upon turning in the system the cooling system was not working at all and the vents let out only room temperature air. I immediately called DCAC to complain of the shabby workmanship and the now inoperable Cooling function. They refused to comeback after I requested a recall through AHS home warranty. They don’t like to take responsibility for their mistakes and now I have to find another vendor to fix what they broke. Keep away at all costs from having them touch your HVAC unit.

• C

  Christopher McCullough

  1.0

  I experienced terrible customer service during my most recent visit. Workers came out to repair a leak in my ac unit only to leave the unit broken and unable to perform functions for a specific mode. The workers came back after being sent back by their manager only to deny any wrong doing in the system being broken. They said they didn’t not cause the system to not be able to close properly and there for were not responsible for fixing it. The workers then left without me speaking to management. Terrible company would recommended in the least! Morale of the story is, even if you believe you did not break the system, it wasn’t broken before you came into the home. So take responsibility instead of lying like a child, and have your company do what they can to fix the issue.

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